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Service Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.76 - $30.94
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Neiman Marcus is a renowned luxury retailer celebrated for providing a curated assortment of high-end products, unparalleled customer services, and exclusive activations tailored to customers in Pursuit of the Extraordinary. Established as a brand builder with a rich history, Neiman Marcus has fostered a loyal customer base by bringing together the world's top luxury designers and customers, creating an experience like no other. The company operates across 36 physical store locations, digital channels, and through remote selling, ensuring wide accessibility for its clientele. As part of Saks Global's portfolio of world-class luxury retailers and real estate assets, Neiman Marcus maintains... Show More

Job Requirements

  • High school diploma or GED preferred
  • Experience in serving food and beverage
  • Knowledge of table service guidelines
  • Ability to work autonomously
  • Excellent interpersonal and communication skills
  • Capacity to stand, bend, climb stairs, and lift up to 35 pounds
  • Flexible schedule availability including evenings, weekends, and holidays

Job Qualifications

  • High School diploma or GED preferred
  • Experience in serving food and beverage and following proper table service guidelines
  • Ability to work autonomously
  • Motivated and results-driven
  • Thorough knowledge of order of service and proper placement of table settings including china, glass, flatware, food, and beverage
  • Thorough knowledge of food, including preparation and culinary terminology
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
  • "Win together" mentality

Job Duties

  • Serves assigned seating section of dining area in a professional and gracious manner
  • Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
  • Leverages knowledge of wine, beer, and spirits, including technical and service procedures
  • Interacts graciously with the public and handles multiple duties at the same time
  • Participates in daily pre-shift meeting
  • Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
  • Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
  • Fulfills duties that may involve lifting objects such as tables, chairs, highchairs
  • Cleans and maintains restaurant and workstation
  • Maintains the highest level of hygiene standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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