Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
friendly work environment

Job Description

Hudson Nissan of Summerville, part of the award-winning Hudson Automotive Group, is a reputable and fast-growing automotive dealership serving the Southeast U.S. Hudson Automotive Group is a third-generation family-owned business that has established itself as one of the leading dealer groups in the region. Known for their commitment to customer satisfaction, operational excellence, and community involvement, they provide quality vehicles and exceptional service experiences to their customers. The group’s growth and success are attributed to their dedicated team and a strong family-oriented culture which emphasizes respect, integrity, and continuous improvement.

At Hudson Nissan of Summerville, the focus is on delivering an outstanding customer experience, especially within their service department. The dealership strives to create an inviting and comfortable environment where customers feel valued from the moment they arrive. This culture of hospitality extends to every aspect of the service visit, making it more than just a routine maintenance stop. Customers can expect courteous, attentive care along with a state-of-the-art facility designed to meet every need.

The role of Service Concierge at Hudson Nissan of Summerville is vital to maintaining this level of excellence. As the welcoming face of the dealership’s service department, the Service Concierge is responsible for creating a warm, friendly, and professional atmosphere. This position requires a customer-focused individual who enjoys interacting with diverse clientele and thrives in a fast-paced environment. The Service Concierge offers complimentary refreshments and snacks, maintains a clean and organized customer lounge, assists with amenities like Wi-Fi and charging stations, and provides shuttle service information. By ensuring a positive and memorable experience for each visitor, the Service Concierge plays a key role in strengthening customer loyalty and enhancing overall satisfaction.

This full-time role is perfect for candidates passionate about customer service and hospitality within the automotive industry. The position offers an opportunity to work in a dynamic, energetic dealership with modern facilities and a supportive team culture. As a part of Hudson Automotive Group, employees benefit from a stable and growing company that values career development and equal opportunity. If you are looking for a rewarding position where you can make a difference in the customer experience and grow professionally, the Service Concierge position at Hudson Nissan of Summerville is an excellent fit.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication skills
  • Friendly attitude and professional appearance
  • Ability to stand for prolonged periods
  • Availability to work flexible hours including weekends
  • Familiarity with basic computer applications

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent interpersonal and communication skills
  • Friendly and approachable demeanor
  • Ability to multitask and handle a fast-paced environment
  • Strong attention to detail and cleanliness
  • Basic computer skills for handling service updates and customer requests

Job Duties

  • Warmly welcome customers and make them feel at home in the service lounge
  • Proactively offer and serve complimentary coffee, beverages, and snacks
  • Maintain a clean, organized, and welcoming customer waiting area
  • Assist customers with Wi-Fi, charging stations, shuttle arrangements, or other conveniences
  • Provide updates on service status and address questions with a positive attitude
  • Ensure every customer leaves with a memorable, five-star experience

Job Criteria

Experience

Mid Level (3-7 years)


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