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Service Clerk - 329 Fresno

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $24.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k) retirement benefit
Continuing Education Benefits
Health Insurance
Paid Time Off
employee discount
Dental Insurance
Life insurance

Job Description

Smart & Final is a well-established grocery warehouse store with a legacy spanning over 150 years, providing customers with fresh produce, quality meats, and a wide range of groceries along with more than 3,000 club-sized items to meet various budgets and needs. As a smaller, faster grocery warehouse store that operates without a membership fee, Smart & Final focuses on delivering value and convenience to its customers. The company operates under the larger Chedraui USA group, which is dedicated to offering an exceptional shopping experience with the freshest selections across all retail banners. The company is also committed to giving back to the community through the Smart & Final Charitable Foundation, which donates more than $1 million and volunteers over 1,000 hours annually. This dedication to community involvement and customer service makes Smart & Final a meaningful place to work.

The Service Clerk position located at the 329 Fresno Extra store on 5700 N. Blackstone Avenue in Fresno, California, offers an hourly starting rate of $16.90. This role is part of the store operations team and is essential in ensuring customer satisfaction through excellent service and maintaining the store's orderly and clean environment. The Service Clerk reports directly to the Store Manager or Senior Assistant Manager and is responsible for a variety of tasks that contribute to the smooth functioning of the store. Responsibilities include managing shopping carts by collecting and organizing them within the store and retrieving them from the parking lot and surrounding areas, assisting customers with their purchases and loading their vehicles, checking retail prices for accuracy, and restocking merchandise from check stands or misplaced aisles. In addition, the role requires monitoring the cleanliness of the store and its surroundings by sweeping, mopping, emptying trash, and maintaining restrooms throughout the day.

Candidates for this role are expected to demonstrate effective communication skills, including reading and writing English, interpreting simple instructions and product information, and presenting information clearly to customers and coworkers. Physical demands are part of the job, requiring the regular lifting and moving of items up to 25 pounds, frequent lifting up to 45 pounds, and occasional lifting up to 60 pounds. The company values those with basic PC and Outlook skills and any retail management certification, though these are considered advantageous rather than mandatory. Employees benefit from a comprehensive package including 401(k) retirement plans, continuing education benefits, and more. Working at Smart & Final means being part of a team focused on community, quality service, and operational excellence, offering a fulfilling career path for those passionate about retail and customer service.

Job Requirements

  • High school diploma or equivalent
  • ability to read and write English
  • ability to interact effectively with customers and co-workers
  • ability to comprehend and follow simple written and oral instructions
  • ability to regularly lift and/or move up to 25 pounds
  • ability to frequently lift and/or move up to 45 pounds
  • ability to occasionally lift and/or move up to 60 pounds

Job Qualifications

  • High school diploma or equivalent
  • strong communication skills
  • ability to read and write English proficiently
  • basic math skills
  • ability to lift up to 60 pounds occasionally
  • customer service experience preferred
  • basic PC and Outlook skills preferred
  • retail management certificate is a plus

Job Duties

  • Collect and organize shopping carts within the store and retrieve carts from the parking lot and surrounding areas
  • assist customers with the loading of merchandise into shopping carts
  • provide customers with assistance to and loading of their vehicles
  • check retail prices on shelf for check stand personnel
  • pull merchandise from check stand go backs and return it to the proper shelf
  • walk aisles and return any misplaced items to their proper location
  • face merchandise on aisles as needed
  • monitor cleanliness of store entrance including sweeping front area inside and outside and picking up and emptying trash regularly
  • mop outside walkways and clean entrance and exit doors daily
  • monitor cleanliness of store throughout the day including sweeping, mopping, cleaning and restocking restrooms as needed

Job Criteria

Experience

Entry Level (1-2 years)


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