Service Center Manager

Ivy Lane Corp, a proud franchise of Valvoline Instant Oil ChangeSM (VIOC), is a leading provider in the quick lube and automotive maintenance industry. With a strong emphasis on safety and customer convenience, Ivy Lane Corp delivers a unique drive-thru oil change experience that allows customers to remain in their vehicles while receiving quality service. The company has embraced enhanced safety protocols in alignment with CDC guidelines to ensure the wellbeing of both team members and guests. At Ivy Lane Corp, the people are at the core of its success, and this philosophy drives a culture of mutual respect, support, and community trust.

As part of the Valvoline family, Ivy Lane Corp offers a dynamic work environment where employees can thrive, whether seeking part-time flexible schedules or full-time career advancement opportunities. The company supports its workforce with an award-winning training program paired with fair and transparent values aimed at nurturing employee growth and achievement. The Service Center Manager role is vital within this framework, blending managerial expertise with technical automotive knowledge to lead a team in providing outstanding customer service and operational excellence.

As a Service Center Manager, you will oversee the comprehensive operation of a high-volume quick lube service center. Your responsibilities will include recruiting, training, and guiding employees with a strong focus on customer satisfaction, safety compliance, and financial performance. You will manage inventory levels, labor allocation, and profitability to meet established business targets. Moreover, your role extends to mentoring your team members to develop their skills in automotive preventive maintenance and customer relationship management.

The job demands a hands-on leader who can maintain a clean, organized, and safe workplace, ensuring adherence to Environmental, Health & Safety (EH&S) standards along with company policies. This role offers a fast-paced, engaging work environment where no two days are the same. You will interact continuously with your team and customers, finding the best solutions to their vehicle needs while building lasting loyalty and trust.

Working with Ivy Lane Corp means joining a company that champions career advancement from within, providing ongoing on-the-job training, competitive pay, and a flexible work schedule. You will benefit from company-provided uniforms and tools, paid biweekly, and enjoy paid time off along with holiday benefits. For eligible employees, medical, dental, vision, and 401(k) savings plans are available. The company culture fosters inclusivity and equal opportunity, with accommodations supporting applicants with disabilities throughout the recruitment process.