Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Flexible work schedule
On-the-job training
paid biweekly
Company provided uniforms and tools
Promotion from within
No late evenings
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Job Description
Ivy Lane Corp is a proud franchise of Valvoline Instant Oil ChangeSM (VIOC), renowned for its commitment to exceptional service and community trust. At the heart of Ivy Lane Corp's success is its dedicated team, driven by a strong safety culture and a pledge to protect both its employees and customers. The company stands out by offering a unique drive-thru oil change experience, allowing customers to remain comfortably in their vehicles while receiving top-notch automotive care. Adhering to enhanced safety measures based on CDC guidelines, Ivy Lane Corp prioritizes the health and well-being of everyone who visits or works at its locations. The company not only values service excellence but also strives to build lasting relationships within the communities it serves, fostering an environment of mutual respect and support.
Ivy Lane Corp offers a range of employment opportunities, from flexible part-time roles to full-time careers with significant advancement potential. Employees benefit from an award-winning training program designed to nurture talent and help each member achieve professional milestones. The company’s culture emphasizes fair and honest values, ensuring a supportive workplace where every individual can thrive and grow.
The role of Service Center Manager at Ivy Lane Corp is a dynamic blend of technical expertise and management leadership focused on delivering superior customer service. This position is pivotal in overseeing the overall operation of the service center while nurturing a motivated and skilled team. Responsibilities include hiring, training, and disciplining employees, managing store inventories, maintaining excellent housekeeping standards, and ensuring compliance with Environmental, Health & Safety (EH&S) policies. The manager is also accountable for the financial performance of the location, including inventory control and labor management.
Further, the Service Center Manager serves as a mentor and leader, fostering team development and ensuring high-quality automotive preventive maintenance services such as oil changes, fluid refills, filter replacements, and inspections of lights and wipers. Maintaining a clean, safe, and well-organized service center is paramount, along with leading efforts to provide outstanding customer service that builds trust and loyalty. This fast-paced role requires a hands-on approach, excellent communication skills, and the ability to engage effectively with both customers and team members. If you are driven, ready to lead, and eager to take your career to the next level, Ivy Lane Corp offers a rewarding platform to do just that.
Ivy Lane Corp offers a range of employment opportunities, from flexible part-time roles to full-time careers with significant advancement potential. Employees benefit from an award-winning training program designed to nurture talent and help each member achieve professional milestones. The company’s culture emphasizes fair and honest values, ensuring a supportive workplace where every individual can thrive and grow.
The role of Service Center Manager at Ivy Lane Corp is a dynamic blend of technical expertise and management leadership focused on delivering superior customer service. This position is pivotal in overseeing the overall operation of the service center while nurturing a motivated and skilled team. Responsibilities include hiring, training, and disciplining employees, managing store inventories, maintaining excellent housekeeping standards, and ensuring compliance with Environmental, Health & Safety (EH&S) policies. The manager is also accountable for the financial performance of the location, including inventory control and labor management.
Further, the Service Center Manager serves as a mentor and leader, fostering team development and ensuring high-quality automotive preventive maintenance services such as oil changes, fluid refills, filter replacements, and inspections of lights and wipers. Maintaining a clean, safe, and well-organized service center is paramount, along with leading efforts to provide outstanding customer service that builds trust and loyalty. This fast-paced role requires a hands-on approach, excellent communication skills, and the ability to engage effectively with both customers and team members. If you are driven, ready to lead, and eager to take your career to the next level, Ivy Lane Corp offers a rewarding platform to do just that.
Job Requirements
- High school diploma or equivalent
- Two years managerial or supervisory experience in quick lube or automotive business
- Reliable transportation to and from work
- Ability to occasionally lift up to 50 pounds
- Ability to stand for extended periods and climb stairs
- Full mobility including ability to twist, stoop, and bend
- Effective interpersonal and oral communication skills
- Ability to perform basic mathematical calculations
- Knowledge of cash handling and safety policies
- Willingness to work as part of a customer-focused team
Job Qualifications
- High school diploma or equivalent
- Two years managerial or supervisory experience in quick lube or automotive business
- Strong interpersonal and oral communication skills
- Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling and facility and safety control policies
- Friendly and customer-focused team player
Job Duties
- Manage overall operation of service center including hiring, training, and disciplining employees
- Oversee customer service and maintain store inventories and housekeeping
- Achieve profit plan and ensure EH&S compliance and adherence to policies
- Manage inventory, labor, and financial performance of the service center
- Mentor, lead, and train team members for optimal development
- Perform and train others in automotive preventive maintenance such as oil changes, fluid checks and refills, filter replacements, and light and wiper inspections
- Maintain clean, organized, and safe working environment
- Provide superior customer service leadership
- Build trust and foster repeat, loyal customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
