Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Flexible work schedule
On-the-job training
paid biweekly
Company provided uniforms and tools
Promotion from within
No late evenings
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Job Description
Ivy Lane Corp is a proud franchise of Valvoline Instant Oil ChangeSM (VIOC), a well-known leader in the automotive quick lube and preventive maintenance industry. Valvoline Instant Oil Change has established a reputation for delivering convenient, high-quality oil change and automotive maintenance services while ensuring the safety and satisfaction of both its customers and employees. Ivy Lane Corp thrives on this legacy by offering a unique drive-thru oil change experience, allowing customers to stay safely in their vehicles while receiving prompt and professional service. The company places a strong emphasis on a safety culture that protects team members and guests alike, with enhanced safety protocols that align with CDC guidelines to safeguard everyone involved. This commitment to excellence and community trust makes Ivy Lane Corp a dynamic place for career growth and a fulfilling work environment.
The Service Center Manager role at Ivy Lane Corp is designed for those who are driven to lead and motivate others while maintaining superior customer service standards. This position blends technical know-how with management skills, requiring hands-on interaction with both team members and customers. The Service Center Manager will oversee the day-to-day operation of the service center, including hiring, training, and disciplining employees, ensuring compliance with Environmental, Health & Safety policies, and managing inventory and financial performance. As a leader, you will mentor and develop your team, helping them achieve their personal and professional goals. This role is fast-paced and varied, designed for individuals who thrive in an active environment and enjoy solving problems related to vehicle maintenance and customer service. Whether you are seeking a full-time career with advancement prospects or a stable role with meaningful impact, Ivy Lane Corp provides award-winning training programs and a supportive atmosphere to help you succeed. Competitive pay, flexible scheduling, and a company culture that promotes from within further enhance the appeal of this exciting leadership opportunity.
The Service Center Manager role at Ivy Lane Corp is designed for those who are driven to lead and motivate others while maintaining superior customer service standards. This position blends technical know-how with management skills, requiring hands-on interaction with both team members and customers. The Service Center Manager will oversee the day-to-day operation of the service center, including hiring, training, and disciplining employees, ensuring compliance with Environmental, Health & Safety policies, and managing inventory and financial performance. As a leader, you will mentor and develop your team, helping them achieve their personal and professional goals. This role is fast-paced and varied, designed for individuals who thrive in an active environment and enjoy solving problems related to vehicle maintenance and customer service. Whether you are seeking a full-time career with advancement prospects or a stable role with meaningful impact, Ivy Lane Corp provides award-winning training programs and a supportive atmosphere to help you succeed. Competitive pay, flexible scheduling, and a company culture that promotes from within further enhance the appeal of this exciting leadership opportunity.
Job Requirements
- high school diploma or equivalent
- 2 years managerial or supervisory experience in the quick lube or automotive business
- effective interpersonal and oral communication skills
- ability to perform basic math calculations including addition, subtraction, multiplication, division and percentages
- reliable transportation to and from work
- ability to occasionally lift up to 50 pounds
- ability to stand for extended periods and climb stairs
- full mobility including ability to twist, stoop and bend
Job Qualifications
- high school diploma or equivalent
- minimum 2 years managerial or supervisory experience in quick lube or automotive business
- strong leadership and team development skills
- effective interpersonal and oral communication skills
- basic math competency including percentages
- knowledge of cash handling and safety control policies
- ability to train others in vehicle preventive maintenance
- customer service orientation
Job Duties
- manage the overall operation of the service center including hiring, training and disciplining employees
- ensure excellent customer service and maintain store inventory and housekeeping
- achieve profit targets and ensure compliance with environmental, health and safety policies
- oversee inventory control, labor management and financial performance
- mentor, lead and train team members to maximize development
- perform and instruct on automotive preventive maintenance tasks such as oil changes, fluid checks and replacements, filter changes, light and wiper inspections
- maintain a clean, organized and safe service center environment
- provide exceptional customer service leadership
- build trust to retain loyal customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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