Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Flexible work schedule
On-the-job training
paid biweekly
Company provided uniforms and tools
promote from within
No late evenings
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Job Description
Ivy Lane Corp is a proud franchise of Valvoline Instant Oil ChangeSM (VIOC), a leading brand in the automotive quick lube and oil change industry. Known for its efficient drive-thru oil change service, VIOC offers customers the unique convenience of staying in their vehicles while skilled technicians perform essential maintenance. Ivy Lane Corp upholds the values and safety standards of the Valvoline brand, emphasizing the importance of community trust, safety culture, and superior customer service. This company prides itself on fostering a supportive work environment where employees are valued, trained, and given the tools to succeed. Whether you are seeking flexible part-time hours or a full-time career path, Ivy Lane Corp provides excellent advancement opportunities supported by an award-winning training program and strong, honest corporate values.
The Service Center Manager role at Ivy Lane Corp is designed for driven individuals who want to blend technical automotive knowledge with leadership in a fast-paced retail environment. This position requires a hands-on manager who can lead by example, motivate a team, and ensure the daily operations of the service center run smoothly. The manager is responsible for a wide range of duties including hiring, training, customer service excellence, inventory control, labor management, and achieving financial targets. Additionally, the role emphasizes strict adherence to Environmental, Health & Safety (EH&S) compliance and company policies. This position calls for a dynamic individual comfortable in a supervisory role with a focus on developing others, maintaining high operational standards, and building meaningful customer relationships that result in loyalty and repeat business. Service Center Managers at Ivy Lane Corp enjoy a supportive corporate culture that values safety and community, enhanced by operational processes that comply with CDC guidance to promote a safe workplace for team members and guests alike. With competitive pay, flexible scheduling, on-the-job training, and a commitment to promoting from within, this position offers both short-term rewards and long-term career potential in the automotive service industry.
The Service Center Manager role at Ivy Lane Corp is designed for driven individuals who want to blend technical automotive knowledge with leadership in a fast-paced retail environment. This position requires a hands-on manager who can lead by example, motivate a team, and ensure the daily operations of the service center run smoothly. The manager is responsible for a wide range of duties including hiring, training, customer service excellence, inventory control, labor management, and achieving financial targets. Additionally, the role emphasizes strict adherence to Environmental, Health & Safety (EH&S) compliance and company policies. This position calls for a dynamic individual comfortable in a supervisory role with a focus on developing others, maintaining high operational standards, and building meaningful customer relationships that result in loyalty and repeat business. Service Center Managers at Ivy Lane Corp enjoy a supportive corporate culture that values safety and community, enhanced by operational processes that comply with CDC guidance to promote a safe workplace for team members and guests alike. With competitive pay, flexible scheduling, on-the-job training, and a commitment to promoting from within, this position offers both short-term rewards and long-term career potential in the automotive service industry.
Job Requirements
- High school diploma or equivalent
- Two years managerial or supervisory experience in the quick lube or automotive business
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Reliable transportation to and from work
- Ability to occasionally lift up to 50 pounds
- Ability to stand for extended periods and climb stairs
- Full mobility including the ability to twist, stoop and bend
Job Qualifications
- High school diploma or equivalent
- Two years managerial or supervisory experience in the quick lube or automotive business
- Effective interpersonal and oral communication skills
- Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Friendly demeanor and willingness to work as part of a customer-focused team
- Reliable transportation
Job Duties
- Oversee the overall operation of a service center including hiring, training, employee discipline, customer service, store inventories and housekeeping, achieving profit plans, ensuring Environmental, Health & Safety compliance and following company policies and procedures
- Manage inventory, labor, and financial performance of the service center
- Mentor, lead and train the team to optimize their development
- Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
- Maintain a clean, organized service center and ensure a safe and secure working environment
- Provide leadership in delivering superior customer service
- Build trust and ensure repeat, loyal customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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