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Hudson Nissan logo

Service BDC Representative

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Career growth opportunities
training programs
team-oriented culture

Job Description

Hudson Nissan, a Penske Automotive Group dealership, is part of a Fortune 500 company thriving in the automotive retail sector. Recognized consistently by Automotive News as one of the "Best Dealerships to Work For" and proudly listed on Glassdoor's Best Places to Work, Hudson Nissan offers a stimulating and rewarding work environment. Located within a celebrated automotive group, it focuses on delivering outstanding automotive sales and service experiences to its customers. As a member of the Penske Automotive Group, Hudson Nissan benefits from a values-driven culture that emphasizes integrity, professionalism, excellence, and teamwork.

The role available is for a Busines... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or call center environment preferred
  • Proficiency with MS Office Suite
  • Familiarity with CRM and lead management tools
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, results-driven environment
  • Positive attitude and reliable work ethic

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or call center environment preferred
  • Proficiency with MS Office Suite
  • Familiarity with CRM and lead management tools
  • Strong communication and organizational skills
  • Ability to work effectively in a fast-paced, results-driven environment
  • Bilingual candidate preferred

Job Duties

  • Assist customers promptly and courteously via text, email, or social media
  • Communicate professionally in a call center environment
  • Respond accurately to internet inquiries
  • Manage customer files and track customer interest using CRM tools
  • Compile necessary reports and forms in a timely manner
  • Support sales appointments and customer follow-ups
  • Maintain a positive team-player attitude

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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