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Service Associate - Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

This job opening is with a residential apartment community that prides itself on providing clean, safe, and well-maintained living environments for its residents. The community focuses on maintaining high standards to ensure resident satisfaction and a pleasant living experience. The establishment offers various amenities including a leasing office, clubhouse, exercise rooms, laundry facilities, and well-appointed community common areas that require regular cleaning and upkeep. They prioritize cleanliness in both occupied and vacant apartments to uphold the value and appeal of the living spaces. The working environment is dynamic and team-oriented, with a focus on collaboration and delivering excellent customer service to residents and visitors alike.

The role of the Apartment Housekeeper is integral to preserving the community's overall cleanliness and ensuring that all areas remain inviting, sanitary, and in pristine condition. Reporting directly to the Community Manager and/or Maintenance Supervisor, this position does not supervise other staff but does require a strong sense of responsibility and self-motivation. The primary duties include cleaning and preparing vacant apartments for move-in, maintaining daily cleanliness of community spaces such as the leasing office, clubhouse, models, exercise rooms, and laundry areas. The Apartment Housekeeper is also tasked with detailed cleaning activities such as vacuuming carpets, sweeping and mopping floors, cleaning appliances inside and out, as well as polishing and dusting various surfaces and fixtures throughout the property.

In addition to thorough cleaning duties, the position demands knowledge of safely handling cleaning products and tools, compliance with safety procedures, and a commitment to high-quality customer service. The Apartment Housekeeper interacts with residents and team members, thereby playing a key role in fostering a positive community atmosphere. While no formal certifications or degrees are strictly required, a high school diploma or equivalent is preferred alongside some prior experience in apartment or institutional housekeeping for at least six months, although this role is designed to allow on-the-job learning. This is a position well suited for individuals who enjoy maintaining cleanliness, working independently and with a team, and engaging with the community in a friendly and professional manner. Compensation details are typically aligned with industry standards and may vary by location.

Job Requirements

  • High school diploma or equivalent preferred
  • Six months minimum general apartment or institutional housekeeping experience preferred
  • Ability to read and comply with safety instructions
  • Skilled in safe use and maintenance of cleaning tools and chemicals
  • Strong customer service skills
  • Ability to work collaboratively in a team environment
  • Willingness to follow direction and establish cleaning priorities

Job Qualifications

  • High school diploma or equivalent preferred
  • Six months minimum general apartment or institutional housekeeping experience preferred
  • Read, understand and comply with product labels and safety policy and procedure manuals
  • Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools
  • Proficiency in customer service to effectively interact with residents, clients, and team members
  • Ability to work well within a team
  • Ability to take direction

Job Duties

  • Clean and prepare vacant apartments for move-in
  • Clean community offices, club room, laundry rooms, models and exercise rooms on a daily basis
  • Vacuum carpets
  • Sweep, mop and wax floors
  • Clean appliances inside and out including ovens, microwaves, stove tops, kitchen hoods, refrigerators (including shelves and seals)
  • Clean and disinfect kitchen – pantry, shelves, drawers, etc.
  • Clean and disinfect bathrooms – bathtub, shower, toilet, sink, cabinet, etc.
  • Clean and polish door knobs, drawer pulls, mirrors, light fixtures, etc.
  • Sweep and clean fireplace and hearth (if applicable)
  • Dust all surfaces including blinds, baseboards, window frames, fans, etc.
  • Clean windows inside and out, clean a/c vents
  • Sweep and clean balconies, patios, and areas directly outside apartment unit entrances
  • Pick up remaining trash and tidy apartment
  • Sweep garages if applicable

Job Criteria

Experience

Entry Level (1-2 years)


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