Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employee assistance program
Employer matched 401k
Dining Discounts
Job Description
Hai Hospitality is a thriving multi-concept restaurant group headquartered in Austin, Texas, known for its unique blend of innovative dining concepts and commitment to excellent hospitality. The group operates several acclaimed restaurants including Uchi, Uchiko, Uchiba, and Loro, each offering a distinctive dining experience rooted in Japanese cuisine and culture while incorporating contemporary culinary techniques. With a focus on quality, creativity, and community, Hai Hospitality has established itself as a leader in the hospitality industry, delivering memorable experiences to guests while fostering a supportive and inclusive environment for its employees. The organization values hard work, craftsmanship, and creativity, encouraging its team members to take pride in their roles and grow professionally within the company. This is reflected in their philosophy to promote from within almost exclusively, providing staff with ample opportunities for career advancement and skill development. Their Arizona and Florida locations participate in E-Verify, emphasizing compliance and commitment to lawful employment practices. Moreover, Hai Hospitality prioritizes diversity and inclusivity, making every effort to ensure an equitable workplace for all employees.
The company is currently accepting applications for the position of Service Assistant, a vital role that supports service at every level and helps create unforgettable guest experiences. This role is designed for individuals eager to learn and grow within the hospitality industry, particularly those interested in advancing into a server position. The Service Assistant will receive comprehensive training on the menu, including the latest specials and in-depth knowledge of Japanese cuisine, enhancing their ability to serve guests confidently. They will also learn about various beverages including beer, wine, and sake through peer-led beverage training sessions. The position demands an active presence on the floor, assisting with side work, bussing and resetting tables, polishing glassware, and stocking supplies. Additionally, the Service Assistant will support servers by helping with all aspects of service, contributing to the smooth operation of the dining experience and enhancing guest satisfaction. Responsibilities also include delivering food to guests with descriptions of each dish and managing curbside orders efficiently.
Working as a Service Assistant with Hai Hospitality offers more than just a job; it provides an opportunity to be part of a community that values personal growth and professional development. The company offers attractive benefits such as medical, dental, vision, and accident insurance options, an Employee Assistance Program with mental health services, and an employer-matched 401k savings plan. Employees also enjoy dining discounts and the chance to grow within a company that promotes from within. This role is ideal for candidates who thrive in fast-paced, high-pressure environments and who have a passion for delivering exceptional customer service while building a career in the hospitality industry. With its strong emphasis on teamwork, respect, and quality, Hai Hospitality stands out as an employer of choice in the restaurant sector.
The company is currently accepting applications for the position of Service Assistant, a vital role that supports service at every level and helps create unforgettable guest experiences. This role is designed for individuals eager to learn and grow within the hospitality industry, particularly those interested in advancing into a server position. The Service Assistant will receive comprehensive training on the menu, including the latest specials and in-depth knowledge of Japanese cuisine, enhancing their ability to serve guests confidently. They will also learn about various beverages including beer, wine, and sake through peer-led beverage training sessions. The position demands an active presence on the floor, assisting with side work, bussing and resetting tables, polishing glassware, and stocking supplies. Additionally, the Service Assistant will support servers by helping with all aspects of service, contributing to the smooth operation of the dining experience and enhancing guest satisfaction. Responsibilities also include delivering food to guests with descriptions of each dish and managing curbside orders efficiently.
Working as a Service Assistant with Hai Hospitality offers more than just a job; it provides an opportunity to be part of a community that values personal growth and professional development. The company offers attractive benefits such as medical, dental, vision, and accident insurance options, an Employee Assistance Program with mental health services, and an employer-matched 401k savings plan. Employees also enjoy dining discounts and the chance to grow within a company that promotes from within. This role is ideal for candidates who thrive in fast-paced, high-pressure environments and who have a passion for delivering exceptional customer service while building a career in the hospitality industry. With its strong emphasis on teamwork, respect, and quality, Hai Hospitality stands out as an employer of choice in the restaurant sector.
Job Requirements
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues, and comply with safety guidelines and standards
- Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
- Must have the ability to stand and walk for extended periods
- Bend, stoop, and reach to access various areas and items
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
- Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- Move quickly and efficiently to respond to customer needs
- Ability to work in close proximity to coworkers in a crowded kitchen or serving area
- Tolerate exposure to potential allergens and food odors
- Maintain a professional and hygienic appearance, including proper uniform and personal grooming
- Understand directives and communicate effectively with leadership and coworkers
- Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Qualifications
- Must be able to effectively communicate with guests and other employees
- Ability to lift and carry trays, dishes, equipment, and goods up to 50 lbs
- Ability to stand and walk for extended periods
- Ability to bend, stoop, and reach to access various areas and items
- Ability to work in fast-paced, high-pressure environments
- Ability to work in a variety of temperatures, both hot and cold
- Ability to use kitchen equipment safely and efficiently
- Maintain a neat and organized workspace
- Ability to work in close proximity to coworkers in a crowded kitchen or serving area
- Maintain a professional and hygienic appearance
- Understand directives and communicate effectively with leadership and coworkers
Job Duties
- Acquaint yourself with the menu, current specials, and Japanese cuisine
- Learn about beer, wine, and sake through peer-led beverage training
- Be present and active on the floor assisting with running side work
- Bus and reset tables, polish glassware, stock supplies
- Assist servers with all aspects of service to enhance the guest experience
- Deliver food to guests and explain each dish
- Receive, organize, and deliver curbside orders to guests waiting outside
Job Criteria
Experience
No experience required
Job Location
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