Service Assistant

Cooper's Hawk is a distinguished wine-inspired lifestyle brand that combines a Napa-style tasting room, wine retail, and a full-service restaurant experience into one cohesive and memorable destination. Established in 2005, Cooper's Hawk has grown to become one of the largest and most respected Wine Clubs in the world, offering its members exclusive access to award-winning wines along with curated dining, travel, and wine-centric experiences. The brand operates a modern-yet-casual dining establishment that emphasizes a scratch-kitchen menu meticulously paired with their fine wines, creating an immersive and sophisticated wine country atmosphere right in the heart of their locations. Cooper's Hawk is more than just a restaurant or tasting room; it represents a lifestyle defined by exceptional hospitality, community, and the enjoyment of fine wine and cuisine.

Now, Cooper's Hawk is seeking dedicated Service Assistants who serve as the essential backbone behind the scenes of their dining room operations. As a Service Assistant, you will be instrumental in maintaining a seamless and inviting environment that elevates the guest experience. This role involves everything from ensuring the dining area remains guest-ready and impeccably clean to supporting the restaurant team by restocking supplies, resetting tables promptly, and assisting in a variety of service tasks such as helping with food running and carryout orders. Service Assistants play a critical role in embodying the company's core value of Uncompromising Hospitality by consistently delivering attentive and thoughtful service that complements the team’s efforts and enhances every guest's visit.

The ideal candidate for the Service Assistant position at Cooper's Hawk is a positive, energetic individual who thrives in a fast-paced environment and enjoys multitasking. This person works well collaboratively, communicates effectively with team members, and brings a warm, approachable demeanor to interactions with guests. You must be comfortable standing for extended periods and lifting up to 40 pounds. Open availability, including weekends and holidays, is required to meet the dynamic needs of the restaurant. Cooper's Hawk values team members who take initiative, maintain a high level of organization, and understand the importance of attention to detail in keeping the dining room attractive and welcoming.

The employment at Cooper's Hawk as a Service Assistant is a part of a vibrant hospitality culture that supports career growth and personal development. The company offers competitive pay that reflects several compensatory factors and provides a robust suite of benefits to support their employees' well-being, both professionally and personally. These benefits include a generous dining and retail discount, monthly wine tastings, comprehensive medical, dental, and vision insurance plans, a 401k plan with company match, paid time off with flexible scheduling, and wellness programs. Cooper's Hawk also emphasizes the importance of work-life balance and provides early pay access, mental health support, and opportunities for wine and culinary education.

Joining Cooper's Hawk means becoming part of a team that celebrates milestones through rewards, milestone recognition, and referral bonuses. This is more than just a job; it is a chance to embrace a lifestyle brand that is continually expanding and innovating, including the introduction of Piccolo Buco by Cooper's Hawk, which brings the rich and vibrant flavors of Rome to their guests. Cooper's Hawk is committed to providing an inclusive and equal opportunity workplace where all qualified candidates are welcomed regardless of race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic under applicable law. Accommodations are provided throughout the employment process to ensure fairness and accessibility.

If you aspire to develop your career in hospitality within a thriving, supportive, and guest-focused environment, Cooper's Hawk offers you the perfect opportunity to grow and contribute meaningfully as a Service Assistant. This role offers a dynamic, team-oriented atmosphere where your efforts directly impact the seamless delivery of excellent service and memorable guest experiences. Join Cooper's Hawk and be part of a community dedicated to passion for hospitality, wine, food, and lifestyle excellence.