Service Assistant

Servco Lexus is a distinguished automotive service provider renowned for delivering an exceptional luxury experience to customers. As part of the Servco family, a company with over 100 years of dedicated service, the Lexus division maintains a high standard of excellence and innovation synonymous with the Lexus brand. Servco, headquartered in Hawaii with operations extending to Australia and California, is driven by a commitment to empower individuals through mobility solutions, fostering a culture rooted in respect, service, teamwork, and innovation. Employing over 2,000 individuals, Servco values creating meaningful life moments for both customers and team members alike.

The Servco Lexus Service Assistant position is an exciting opportunity for individuals who thrive in a dynamic, fast-paced environment and enjoy working with luxury vehicles. This role primarily involves the safe transportation and parking of vehicles across various locations, while ensuring each vehicle is presented to the customer in immaculate condition, both inside and out. Service Assistants act as an essential bridge between automotive technicians and customers, providing a high-touch, personalized customer service experience that complements the luxury brand standards.

A key part of the Service Assistant’s responsibilities includes vehicle shuttling and customer transportation, reinforcing the importance of safety and punctuality. Additionally, they assist technicians with various tasks, contributing to maintaining an organized and efficient service area. Attention to detail is critical, as Service Assistants are responsible for inspecting vehicles and ensuring their cleanliness, which may involve operating automated car wash systems. Maintaining workplace safety through proper disposal of waste oil and automotive parts further underscores the role’s environmental responsibility and adherence to industry standards.

Employees in this position benefit from competitive hourly wages ranging from $19.49 to $21.06, reflecting the value placed on delivering premium service. Beyond initial responsibilities, the role offers clear pathways for career advancement within the automotive service department, opening doors to roles such as Lube Specialist, Parts Assistant, or Diagnostic Specialist. For those aspiring to technical expertise, pursuing an Associate’s Degree in Automotive Technology can facilitate progression to higher-level technical roles.

As a member of the Servco team, Service Assistants are welcomed into a supportive environment that encourages professional development, teamwork, and customer-centric service delivery. Whether serving as a shuttle driver, parking attendant, lot technician, or valet, every task contributes to a seamless luxury automotive experience. This role is ideal for motivated individuals with strong communication skills, a clean driving record, and a passion for automobiles and customer service excellence.