Service Assistant

Walnut Creek, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $23.00 - $25.00

Benefits

Competitive PTO

401k

Health Insurance

Dental Insurance

Vision Insurance

Dining Discounts

wellness benefits

Job Description

Crenn Dining Group is renowned for its commitment to culinary excellence, innovation, and sustainability. Rooted in the values of humanity, sustainability, artistry, and equity, this distinguished group of restaurants creates extraordinary dining experiences that challenge conventional norms. At the heart of Crenn Dining Group’s philosophy is a planet-first mindset, emphasizing eco-conscious practices and ethical dealings throughout all aspects of their operations. The group is a proud Equal Opportunity Employer, dedicated to fostering inclusive, diverse, and equitable work environments. This commitment spans from sourcing ingredients from responsible purveyors to cultivating a respectful, welcoming atmosphere for all team members and guests. Their... Show More

Job Requirements

High school diploma or equivalent
Minimum experience in hospitality or customer service
Ability to lift 50 pounds
Strong communication skills
Ability to work flexible hours including evenings and weekends
Must maintain a professional appearance
Willingness to learn and take directions
RBS certification preferred

Job Qualifications

Minimum experience in hospitality or customer service
Friendly and social personality with strong communication skills
Ability to work efficiently in a fast-paced fine dining environment
Basic knowledge of food and beverage
Strong sense of responsibility and attention to detail
Ability to interact with guests professionally and courteously
Physical ability to lift up to 50 pounds
RBS certification preferred

Job Duties

Prepare trays, plates, utensils, and napkins for service
Set and reset tables during service
Refill glassware station, polish cutlery during service
Make sure to clear the table and be responsible when handling luxury equipment
Align tables and chairs in the dining room, setting dining room tables
Set up the guest bathroom (soap, toilet paper, towels, candles)
Set up plates for the kitchen
Assist sommelier during service with table maintenance (clearing, marking)
Constantly keeping an eye on the water levels, fill when needed
Always help to run food when hands are needed
Mark table, clear table as needed
Prepare coffee and tea for the guest
Prepare non - alcoholic drinks and follow recipes and standards
Break down N/A Bev and coffee station
Acknowledge guests about food details and serve dishes following standard and order
Be responsible for the inventory supplies and weekly cleaning side work
Keep a constant eye contact on the guest to anticipate need and reporting to a sommelier when a guest is unhappy
Speak with guests using clear and professional language
Ensure high standards of personal presentation and grooming
Ensure that the restaurant is always kept clean and organized, in both the front and back of house areas
Complete the daily responsibilities that are set for each individual shift
Attend training sessions and meetings when they are required
Work with fellow staff members to ensure that the restaurant achieves its full potential
Complete side work promptly

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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