Service & Delivery Tech I

Albertsons Companies is a leading food and drug retailer in the United States, known for its commitment to innovation and community well-being. Operating more than 2,200 stores across 34 states and the District of Columbia, Albertsons has established itself as a powerhouse in the retail food industry. The company operates under various well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. To support its vast network of stores, Albertsons maintains 22 distribution centers and 19 manufacturing plants, ensuring a reliable supply chain and fresh products for its customers.

Albertsons is dedicated to creating joy around each table and inspiring a healthier tomorrow for every community it serves. This mission drives the company's culture, which emphasizes innovation, belonging, and a deep commitment to customer satisfaction. The company values its associates, fostering a work environment where employees can bring their best selves to the table and contribute meaningfully to the future of food and well-being.

The Service & Delivery Technician I role is an essential position within Albertsons, specifically supporting stores throughout Northern California with a focus on the Bay Area. This position involves significant responsibilities in the installation, maintenance, and support of IT hardware and technology systems within retail stores and district offices. The technician will be actively engaged in various projects, including quarterly IT deployments and store remodels that require updates or reinstallation of IT components. This role demands up to 25% travel, occasionally involving overnight stays to ensure timely and effective service delivery.

In this capacity, the technician will handle standard hardware platforms such as desktops, iPads, servers, UPS battery backups, self-checkout machines, printers, scanner scales, and network equipment. Installing and configuring new hardware and software components will be a regular task. The role also includes maintaining equipment inventory controls and adhering to company policies to ensure operational integrity.

The technician must be flexible in scheduling, as some installation projects may require overnight work or varied shifts, including days, evenings, and weekends. The successful candidate will possess a strong mechanical aptitude, excellent communication skills, and a customer-service-oriented mindset. Additionally, they must be capable of independently troubleshooting, problem-solving, and following detailed technical instructions to resolve issues efficiently.

This position offers a $1000 signing bonus as part of the hiring package, underlining Albertsons’ commitment to attracting skilled talent to support its technological infrastructure. Working at Albertsons means joining a dynamic team of over 290,000 associates who share a passion for excellent service and innovative solutions that make shopping easier and more enjoyable for customers everywhere. Albertsons Companies is an Equal Opportunity Employer, dedicated to diversity and inclusion across all aspects of employment.