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Campers Inn RV logo

Service Advisor-Writer

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

ongoing career development opportunities
major medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
Qualified retirement plan with employer match
Fair and competitive compensation

Job Description

Campers Inn RV is the Nation's Largest Family-Operated RV Dealership, established in 1966 by Art and Fran Hirsch. With nearly 50 locations across more than 20 states, the company has grown significantly while maintaining its family-focused roots. Campers Inn RV prides itself on treating every employee and customer with fairness, respect, and genuine care. The business operates with core values that emphasize integrity, teamwork, continuous improvement, and sustainability. Recognized nationally for excellence, Campers Inn RV has been consistently listed among the Top 50 RV Dealerships in the U.S. since 2010 and recently honored by RVBusiness as one of the Top... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of one year's RV service experience preferred
  • excellent oral and written communication skills
  • ability to work flexible hours including evenings and weekends
  • ability to multitask in a fast-paced environment
  • reliable and strong work ethic
  • commitment to superior customer service
  • ability to work independently and as a team member
  • knowledge or willingness to learn company computer systems including Motility Systems2K
  • physical ability to lift 50 pounds, reach above shoulders, handle solvents and chemicals safely
  • ability to move RVs of various sizes

Job Qualifications

  • High school diploma or equivalent
  • a minimum of one year's RV service experience preferred
  • demonstrated excellent oral and written communications skills
  • excellent interpersonal skills
  • ability to work flexible hours including evenings and weekends
  • ability to multitask in a fast-paced environment
  • reliable and strong work ethic
  • commitment to superior customer service
  • ability to work independently as well as on a team
  • knowledge or ability to learn company computer systems applications including Motility Systems2K
  • ability to safely handle solvents and chemicals
  • ability to move RVs of various sizes
  • ability to reach above shoulders and lift a minimum of 50 pounds

Job Duties

  • Identifies RV problems and services by listening to customer's description of symptoms
  • verifies warranty and service contract coverage by examining records and papers
  • explaining provisions and exclusions
  • develops estimates by costing materials, supplies, and labor
  • calculating customer's payment, including deductibles
  • prepares repair orders
  • handles customer complaints and maintains high customer satisfaction standards
  • periodically checks on the progress of the vehicle during servicing and contacts the customer as needed to keep them up to date with their RV's status

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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