Service Advisor-Writer

Campers Inn RV is the Nation's Largest Family-Operated RV Dealership, established in 1966 by Art and Fran Hirsch. With nearly 50 locations across more than 20 states, the company has grown significantly while maintaining its family-focused roots. Campers Inn RV prides itself on treating every employee and customer with fairness, respect, and genuine care. The business operates with core values that emphasize integrity, teamwork, continuous improvement, and sustainability. Recognized nationally for excellence, Campers Inn RV has been consistently listed among the Top 50 RV Dealerships in the U.S. since 2010 and recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry. The company is not just a dealership but a team united by a common commitment to innovation and helping people enjoy the RV lifestyle. Their vision is to be the RVer's trusted resource, not only for customers but also for employees and partners as they prepare for expansion and global growth. They offer meaningful career paths and strong development opportunities while emphasizing a positive impact on the communities they serve.

The Service Advisor/Writer role at Campers Inn RV is a vital position that bridges the gap between customers and the service department. This individual works directly with customers to schedule service appointments, communicates any additional service recommendations, and ensures a high level of customer satisfaction throughout the service process. The Service Advisor/Writer listens carefully to customers' descriptions of their RV issues and troubleshoots by verifying warranty and service contracts to provide accurate service coverage explanations. The individual estimates and prepares repair orders by calculating costs related to materials, labor, and applicable deductibles. Regular communication with the customer regarding vehicle status during servicing is essential to maintain transparency and trust. This role demands excellent communication skills, a strong work ethic, and the ability to manage multiple tasks in a fast-paced environment. Candidates should have a high school diploma or equivalent and preferably at least one year of experience in RV service. The position requires the ability to work flexible hours, including evenings and weekends, and demands physical capabilities such as lifting up to 50 pounds and safely handling chemicals. Campers Inn RV supports its employees through ongoing career development, professional training, comprehensive health benefits, and competitive compensation. Being a part of this team means joining a company where contributions are valued and employees have opportunities to grow their careers while engaging with a passionate community devoted to the RV lifestyle.