Service Advisor Assistant

Buckeye Auto Group is a respected and community-focused automotive dealership group that has been proudly serving the Lancaster and Columbus, Ohio areas for many years. As a family owned and operated business, Buckeye Auto Group is deeply committed to building lasting relationships with customers by delivering exceptional service and value. Their dealerships have become trusted names in the community, known for their high standards, integrity, and dedication to customer satisfaction. Serving the automotive needs of a diverse range of customers, Buckeye Auto Group continues to expand and innovate while maintaining the personal touch that sets them apart from larger, less personable dealerships.

Among the establishments under the Buckeye Auto Group umbrella is Buckeye Toyota, a dealership that exemplifies these core principles. Located in Lancaster, Ohio, Buckeye Toyota is seeking to expand its team with a Service Advisor Assistant/Porter. This role is essential for maintaining smooth daily operations and enhancing the customer experience at the dealership. The position includes a variety of responsibilities focused on supporting the service staff, managing vehicle logistics, ensuring the cleanliness and orderliness of the service department, and interacting with customers in a professional and courteous manner.

The Service Advisor Assistant/Porter plays a vital role in the customer service process by meeting and greeting customers, parking and retrieving vehicles efficiently, and assisting with shuttle transport as needed. They help maintain the environment and function of the service area, making sure everything runs seamlessly to provide customers with timely and positive experiences. Additionally, the assistant helps with administrative and operational tasks assigned by service staff or management and takes ownership of the customer's experience through attentive and proactive service.

Buckeye Toyota offers a welcoming work environment with competitive benefits including medical, dental, vision, disability, and life insurance, as well as a 401K plan with company match. Employees benefit from a family-oriented atmosphere, product and service discounts, and the opportunity to grow within a well-established company that values its people. This is a full-time role designed for individuals who are organized, customer-focused, and capable of multitasking in a fast-paced automotive service setting. No prior automotive industry experience is required but is considered a plus. This role provides an excellent opportunity for those interested in the automotive sector to develop their skills and contribute to a reputable business recognized for its commitment to quality and community.