SERVICE ADVISOR

Markley Honda, located in Fort Collins, Colorado, is a distinguished family-owned automotive dealership that has proudly served Northern Colorado since 1936. Known for its strong community ties, integrity, and commitment to building lasting relationships, Markley Honda stands out as a trusted destination for vehicle sales and service in the region. As an organization, the dealership prides itself on fostering an inclusive and supportive work environment that values process, teamwork, and doing the right thing. In a world where many workplaces face challenges related to communication breakdowns, toxicity, and overwhelming chaos, Markley Honda strives to provide an atmosphere of respect, accountability, and genuine care for both its clients and employees. The company mission is clear: to make a profound positive impact on the lives of clients, team members, and the community by serving all with uncompromised integrity, empathy, and excellence.

The role of Service Consultant at Markley Honda is a pivotal position within their service department, acting as the essential bridge between customers and the service team. This role is integral to delivering an extraordinary service experience that is organized, transparent, empathetic, and professional from start to finish. Unlike high-pressure or disorganized workplaces, Markley Honda's culture encourages clear communication, mutual respect, and teamwork, creating a nurturing environment where employees do not feel isolated or overwhelmed. This position is well-suited for individuals who thrive in fast-paced settings, value process and structure, and take pride in excellent follow-up and ownership of their responsibilities.

As a Service Consultant, you will handle multiple responsibilities including greeting customers warmly, accurately quoting repair and maintenance jobs, managing communication throughout the repair process, and coordinating effectively with technicians and internal teams. The ability to juggle many moving parts while remaining calm and solutions-oriented is critical for success in this role. The dealership offers an opportunity to work with a high-performing team that supports each other and promotes accountability without the drama often associated with automotive service departments. Employees are empowered to build trust with customers through honest dialogue and clarity in what can often be stressful situations.

Markley Honda is particularly focused on creating a respectful and supportive work environment. They emphasize shared success over individual ego, encouraging personal and professional growth within a team that values positivity, clear communication, and mutual respect. The dealership’s leadership team is committed to maintaining a no-drama workplace where employees can feel proud of the culture they contribute to every day. Working at Markley Honda means being part of a legacy company that blends long-standing community roots with modern principles of integrity, empathy, and excellence.

For motivated professionals seeking a place where their work truly matters and where they can make a meaningful impact on customer satisfaction and team dynamics, the Service Consultant position at Markley Honda presents a compelling career opportunity. The dealership offers competitive compensation and comprehensive benefits, including health insurance, 401(k) with employer match, paid time off, and ongoing opportunities for growth. This role is designed for individuals who enjoy helping people, maintaining meticulous organization under pressure, and fostering positive relationships both inside and outside the workplace. If you value working in a structured, process-oriented environment that rewards ownership and communication, Markley Honda could be the perfect fit to advance your career.