Service Advisor

Honda of Leander is a premier automotive dealership that operates under the extensive umbrella of Penske Automotive Group (PAG), a Fortune 500 company recognized as one of the best dealerships to work for by Automotive News and Glassdoor. With a commitment to excellence and a positive work environment, Honda of Leander offers customers top-tier service experiences in a welcoming and inclusive setting. As a Penske Automotive Group dealership, the company fosters a culture built on integrity, professionalism, teamwork, and a passion for automotive excellence. The establishment prides itself on providing comprehensive benefits and career advancement opportunities, ensuring that employees feel valued and supported in their professional growth.

The Service Advisor role at Honda of Leander is vital as the primary liaison between customers and the service department. This position requires a professional who is enthusiastic and customer-oriented, ready to manage appointments, review service histories, relay accurate information about vehicle maintenance and repairs, and provide clear cost estimates to customers. The Service Advisor plays a key role in ensuring that each customer receives a world-class service experience, helping customers understand their vehicle's needs through technical expertise and effective communication. This role is designed for individuals who thrive in fast-paced environments and who have a strong work ethic combined with a genuine passion for helping customers.

As part of the Penske Automotive Group team, the Service Advisor will enjoy a comprehensive benefits package including medical, dental, and vision care options, a robust 401k savings and retirement plan with company matching, and access to ongoing training and development tailored to individual career interests and performance. Employees also benefit from working within a value-driven culture that emphasizes excellence and teamwork.

In this position, the Service Advisor is not only responsible for coordinating service appointments and facilitating repairs but also for contributing to the overall growth of the dealership by meeting monthly goals and enhancing customer satisfaction. The role requires exceptional interpersonal skills, reliability, and a positive attitude, demonstrating authenticity and professionalism in every customer interaction. This is an excellent opportunity for motivated professionals seeking a financially and professionally rewarding career within a well-respected organization dedicated to customer experience and employee development.

Overall, Honda of Leander under Penske Automotive Group offers a stimulating work environment where the Service Advisor can make a significant impact on customer satisfaction and dealership success. The dealership values dedicated individuals who strive for excellence and are committed to delivering high-quality service experiences. If you are passionate about customer service and automotive care, and want to grow your career in a supportive and dynamic setting, this role presents an ideal opportunity.