Service Advisor

Budd Baer Automotive is a respected and fast-growing family-owned automotive dealership committed to providing exceptional customer experiences and building strong, lasting relationships with both customers and employees. Our dealership prides itself on a welcoming, supportive culture that values every team member and strives to create customers for life by delivering high-quality service and genuine care. Our family-oriented approach is reflected not only in the way we treat our staff but also in how we serve our community, making Budd Baer Automotive a trusted name in the automotive industry.

As a Service Advisor at Budd Baer Automotive, you will be the crucial connection between our customers and our service department. You will greet customers warmly from the moment they arrive in the service lane and guide them through the entire service process, ensuring a seamless and positive experience. Your role involves managing the customer flow with professionalism and enthusiasm, providing concierge-level support both in person and over the phone. You will communicate clearly about recommended services, timelines, and next steps, making sure each guest feels informed and valued throughout their visit.

This position is perfect for individuals who are passionate about helping people and thrive in a dynamic, fast-paced environment. Whether you have prior experience as a service advisor or come from a background in customer service, retail, hospitality, or restaurant industries, Budd Baer Automotive provides paid training and ongoing support to help you succeed in this vital role. You will also play a key part in maximizing technician productivity by efficiently distributing work and ensuring daily technician hours are fully utilized and sold.

Working at Budd Baer Automotive means joining a team that supports your career growth through development opportunities and fosters long-term job security. Our excellent benefits package includes medical, vision, and dental insurance, a 401(k) plan, paid time off and vacation, and various health and wellness programs. Employees enjoy perks such as an employee vehicle purchase program, discounts on products and services, and the pride of being part of a family-owned and operated culture that truly values each team member.

At Budd Baer Automotive, we believe that happy and motivated employees create a superior customer experience. The Service Advisor role is essential in delivering that experience by managing every detail to ensure our customers’ needs are met with courtesy, professionalism, and efficiency. If you're enthusiastic, organized, and ready to be the trusted face of our service department, we encourage you to apply and become a valued member of our team.