Service Advisor 3 DAY WORK WEEK

South Hills Hyundai is a prominent automotive dealership known for its commitment to excellence in customer service and automotive care. As part of the esteemed #1 Cochran family, the leading automotive retailer in the tri-state area, South Hills Hyundai prides itself on its extensive inventory, expert staff, and customer-first approach. With over 1800 team members, the #1 Cochran group has been consistently recognized as one of Pittsburgh’s top workplaces for 14 consecutive years, a testament to its dedication to creating a positive, innovative, and supportive work environment. This dealership is not just about selling and servicing vehicles; it is about fostering a thriving culture where team members grow, innovate, and contribute to the community. The organization prioritizes professional development, continuous learning, and teamwork, making it an ideal employer for automotive professionals seeking career advancement and meaningful work.

The Service Advisor role at South Hills Hyundai represents a critical position within the Service Department, tasked with owning the customer experience in the service lane. This full-time opportunity offers a fantastic work-life balance with a three-day workweek option and a competitive compensation package starting at $70,000 annually. As the first point of contact for customers bringing their vehicles in for service, the Service Advisor is responsible for ensuring a seamless and positive interaction from start to finish. This includes greeting customers warmly, understanding their vehicle needs, managing service appointments efficiently, and clearly communicating repair processes and timelines. The ideal candidate combines product knowledge, organizational skills, and exceptional customer service capabilities to provide concierge-level support that exceeds customer expectations. The Service Advisor acts as a vital liaison between the dealership's technicians and customers, explaining the value of recommended services, obtaining authorizations for repairs, and updating customers throughout the service process. This role demands professionalism, energetic engagement, and an organized approach to managing service lane operations, while embodying the company's core values and vision to move customers, team members, and communities in impactful ways. Joining South Hills Hyundai means becoming part of a winning team that values dedication, innovation, and collaboration, offering numerous benefits including health insurance, paid time off, parental leave, retirement plans, and more. Individuals passionate about automotive service and customer care will find this role rewarding and full of opportunity for career growth within a top-tier dealership environment.