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Service Account Manager - Memphis, TN

Job Overview

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Compensation

Salary
Range $91,326.66 - $131,739.98
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Benefits

Health Insurance
Holistic wellness programs
Family building benefits
401k Match
Paid Time Off
educational and training opportunities
student debt support

Job Description

Trane Technologies is a world leader committed to creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. This global company operates through well-known brands including Trane® and Thermo King®, emphasizing sustainability as a core principle not just in how they do business, but as the essence of their business. Trane Technologies takes pride in leading the way towards a sustainable future, addressing global challenges with impactful possibilities, and inviting individuals who share their passion to join their mission to boldly challenge what is possible for a sustainable world.

As a Services Account Manager within Trane’s best-in-class Commercial HVAC team, you will play a critical role in advancing building efficiency and sustainability through innovative service offerings. This position offers an exciting opportunity to contribute to energy efficient solutions that create lasting value for customers. The role is designed for individuals eager to engage with customers, develop long-term relationships, and deliver comprehensive solutions tailored to create the most energy efficient buildings possible. By joining Trane Technologies, you become part of a mission-driven team that is passionate about sustainability and ready to make a positive impact on the environment and the communities they serve.

In this role, you will prioritize engaging directly with customers, supporting them through every step of their service journey. When not customer-facing, you will collaborate closely with colleagues in your office to ensure seamless delivery and execution of service strategies. Your focus will be on fostering strong customer partnerships as you deliver the company’s business strategy, growing accounts, and advancing service-based solutions that support sustainable building practices. This hands-on role requires a consultative selling approach and a strong problem-solving mindset to meet client needs while driving business growth.

The Services Account Manager position at Trane Technologies offers a competitive annual base salary range between $91,326.66 and $131,739.99, with the role being salary-based and commission-eligible, although incentive eligibility is not included. Candidates will have access to a comprehensive benefits package designed to help employees thrive both at work and home, including day one health insurance and wellness programs, family-building benefits, 401K matching, paid time off, and educational support. The company values diversity and equal opportunity and fosters an inclusive workplace where all qualified individuals are encouraged to apply, regardless of background or legally protected status.

Trane Technologies also emphasizes safety as a fundamental aspect of its culture. The role is designated as Safety Sensitive, which may require additional drug screening in accordance with company policies. Candidates should be prepared for local travel and must hold a valid driver’s license free from major or repeated traffic violations. This position demands a strong financial and business acumen, a self-starter attitude, and the capacity to multitask effectively under a dynamic workload.

This is a fantastic opportunity for driven sales professionals who have at least 3 years of solution sales experience and a demonstrated history of exceeding sales targets, or for those with a bachelor’s degree and 4+ years of relevant experience. Practical experience and skills are highly prioritized, and the company encourages candidates without degrees to apply if they bring the right experience and passion. If you are ready to challenge the status quo, connect customers with cutting-edge service solutions, and contribute to a sustainable future, this role at Trane Technologies could be the perfect fit for you.

Job Requirements

  • 4+ years of demonstrated experience or a bachelor's degree
  • 3+ years of solution sales experience
  • Practical experience and relevant skills prioritized, candidates without a degree encouraged to apply
  • Desire to understand the business and passion to connect customers with service offerings for efficient and sustainable buildings
  • Ability to engage multiple stakeholders, influencers, and key decision makers
  • Demonstrated ability to generate and qualify leads, facilitate conversations with business insights to establish value, close new business and grow existing accounts
  • Strong financial and business acumen
  • Self-starter mindset
  • Available for local travel
  • Valid driver license, valid and in state with no major or frequent traffic violations including but not limited to DUI, hit & run, license suspension, reckless/careless driving or multiple smaller infractions in the previous 3 years
  • This role is designated by the company as safety sensitive

Job Qualifications

  • Bachelor's degree or 4+ years of demonstrated experience
  • 3+ years of solution sales experience with a track record of achieving and exceeding sales targets
  • Strong financial and business acumen
  • Self-starter mindset
  • Ability to engage multiple stakeholders, influencers, and key decision makers
  • Demonstrated ability to generate and qualify leads, facilitate customer conversations with business-level insights, close new business and grow existing account relationships
  • Desire to understand business and passion to connect customers with service offerings for energy efficient and sustainable buildings
  • Available for local travel
  • Valid driver license with no major or frequent traffic violations within the last 3 years

Job Duties

  • Effectively target and identify opportunities
  • Facilitate discovery and qualify opportunities early in the buying and selling process
  • Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs
  • Act as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes
  • Consultative selling: forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs
  • Navigate challenging situations and conversations with customers to build trust and adapt to market changes without compromising service quality
  • Seek out targets for new business leads and opportunities within current clients to grow accounts and increase value
  • Schedule sales calls, manage business activities and capacity to achieve short and long-term sales targets
  • Prioritize workload and resources, managing client timelines to proactively sell, renew, and/or expand service agreements
  • Solve problems creatively, develop persuasive business cases, and validate business outcomes to create win-win solutions for customers and the organization
  • Work with sales teams to understand customer requirements, promote company products, and provide sales support

Job Criteria

Experience

Mid Level (3-7 years)


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