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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible scheduling
team environment
Training and Development
Opportunity for advancement
Job Description
Packo's is a well-established restaurant known for delivering exceptional dining experiences through its commitment to quality food and beverage service. Renowned for its warm and inviting atmosphere, Packo's places a strong emphasis on customer satisfaction and providing a welcoming environment where guests can enjoy expertly crafted meals and drinks. The establishment has built a reputation for fostering a culture of professionalism and teamwork among its staff, ensuring that every interaction reflects its dedication to hospitality excellence. As a hospitality leader in the community, Packo's is committed to not only serving excellent products but also maintaining the highest standards in service... Show More
Job Requirements
- Ability to read and write English
- Ability to work on feet for extended hours
- Availability to work flexible hours including evenings, weekends, and holidays
- Must be at least 18 years old
- Ability to lift up to 25 pounds
- Strong focus on providing prompt, friendly, and courteous customer service
- Willingness to adhere to all safety and health regulations
- Capability to work under limited supervision
- Ability to manage stressful situations effectively.
Job Qualifications
- High school diploma or equivalent
- Previous experience in bar or restaurant service preferred
- Strong customer service and communication skills
- Proficient in operating point-of-sale computer systems
- Ability to handle multiple tasks efficiently
- Knowledge of responsible alcohol service and identification verification
- Ability to maintain cleanliness and organization in the work area
- Energetic and friendly demeanor
- Strong math and reading skills for accurate transactions
- Ability to work cooperatively in a team environment.
Job Duties
- Cheerfully and sincerely greet each customer when making first contact
- Ensure the safe and controlled service of all alcoholic beverages by checking identification of customers who appear 30 years old or younger
- Make continual observations of customer behavior to identify signs of intoxication and report to management immediately
- Properly and promptly ring all food and beverage orders on the computer register
- Ensure accurate and efficient sales transactions with a good knowledge of payment methods and the computer terminal
- Maintain a full understanding and correct application of the employee discount program
- Stock and continually restock the server station with condiments, cups, mugs, bread, butter, napkins, and beverages
- Continually refill all tabletop condiment holders and napkin dispensers
- Maintain a clean and sanitary work environment by wiping and spraying work surfaces
- Pre-buss guest tables and ensure all dishes, glassware, silverware, and trash are collected appropriately
- Reconcile paperwork with the manager at the end of each shift
- Close down the server section by sweeping, refilling salt, pepper, and sugar holders, wiping tables and chairs, and placing napkin holders
- Report any irregularities regarding guest behavior, food concerns, employee relations, or equipment problems to management
- Develop good working relationships with coworkers to ensure total guest satisfaction
- Perform additional duties as assigned by management.
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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