Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible scheduling
team environment
Training and Development
Opportunity for advancement
Job Description
Packo's is a well-established restaurant known for delivering exceptional dining experiences through its commitment to quality food and beverage service. Renowned for its warm and inviting atmosphere, Packo's places a strong emphasis on customer satisfaction and providing a welcoming environment where guests can enjoy expertly crafted meals and drinks. The establishment has built a reputation for fostering a culture of professionalism and teamwork among its staff, ensuring that every interaction reflects its dedication to hospitality excellence. As a hospitality leader in the community, Packo's is committed to not only serving excellent products but also maintaining the highest standards in service and operational efficiency.
The Bar Server role at Packo's is a vibrant and essential position focused on ensuring friendly, timely, and professional service throughout the bar area. This role involves engaging directly with customers by greeting them warmly and processing food and beverage orders accurately and efficiently. Key responsibilities include the controlled and responsible dispensation of alcoholic beverages, maintaining the cleanliness and organization of the bar and server stations, and supporting overall guest satisfaction. The Bar Server must also manage sales transactions with a strong command of register operations and payment methods. They maintain a safe environment by checking identification diligently and monitoring guest behavior for signs of intoxication, reporting concerns promptly to management. This position requires excellent interpersonal skills, attention to detail, and the ability to multitask effectively in a fast-paced setting.
Additionally, the Bar Server at Packo's plays a critical role in supporting side work such as restocking condiments and beverage supplies, pre-bussing tables, and ensuring all areas are neat and presentable. Closing duties include cleaning and organizing the server section to prepare for subsequent shifts. This role demands a high level of organizational capability, the ability to work under limited supervision, and a cooperative spirit to foster teamwork. Packo's values employees who demonstrate professionalism, responsibility, and a positive attitude toward both guests and colleagues. This employment opportunity offers a dynamic work environment where one can grow and excel in the hospitality industry, contributing to the continued success and reputation of Packo's Restaurant and Bar.
The Bar Server role at Packo's is a vibrant and essential position focused on ensuring friendly, timely, and professional service throughout the bar area. This role involves engaging directly with customers by greeting them warmly and processing food and beverage orders accurately and efficiently. Key responsibilities include the controlled and responsible dispensation of alcoholic beverages, maintaining the cleanliness and organization of the bar and server stations, and supporting overall guest satisfaction. The Bar Server must also manage sales transactions with a strong command of register operations and payment methods. They maintain a safe environment by checking identification diligently and monitoring guest behavior for signs of intoxication, reporting concerns promptly to management. This position requires excellent interpersonal skills, attention to detail, and the ability to multitask effectively in a fast-paced setting.
Additionally, the Bar Server at Packo's plays a critical role in supporting side work such as restocking condiments and beverage supplies, pre-bussing tables, and ensuring all areas are neat and presentable. Closing duties include cleaning and organizing the server section to prepare for subsequent shifts. This role demands a high level of organizational capability, the ability to work under limited supervision, and a cooperative spirit to foster teamwork. Packo's values employees who demonstrate professionalism, responsibility, and a positive attitude toward both guests and colleagues. This employment opportunity offers a dynamic work environment where one can grow and excel in the hospitality industry, contributing to the continued success and reputation of Packo's Restaurant and Bar.
Job Requirements
- Ability to read and write English
- Ability to work on feet for extended hours
- Availability to work flexible hours including evenings, weekends, and holidays
- Must be at least 18 years old
- Ability to lift up to 25 pounds
- Strong focus on providing prompt, friendly, and courteous customer service
- Willingness to adhere to all safety and health regulations
- Capability to work under limited supervision
- Ability to manage stressful situations effectively.
Job Qualifications
- High school diploma or equivalent
- Previous experience in bar or restaurant service preferred
- Strong customer service and communication skills
- Proficient in operating point-of-sale computer systems
- Ability to handle multiple tasks efficiently
- Knowledge of responsible alcohol service and identification verification
- Ability to maintain cleanliness and organization in the work area
- Energetic and friendly demeanor
- Strong math and reading skills for accurate transactions
- Ability to work cooperatively in a team environment.
Job Duties
- Cheerfully and sincerely greet each customer when making first contact
- Ensure the safe and controlled service of all alcoholic beverages by checking identification of customers who appear 30 years old or younger
- Make continual observations of customer behavior to identify signs of intoxication and report to management immediately
- Properly and promptly ring all food and beverage orders on the computer register
- Ensure accurate and efficient sales transactions with a good knowledge of payment methods and the computer terminal
- Maintain a full understanding and correct application of the employee discount program
- Stock and continually restock the server station with condiments, cups, mugs, bread, butter, napkins, and beverages
- Continually refill all tabletop condiment holders and napkin dispensers
- Maintain a clean and sanitary work environment by wiping and spraying work surfaces
- Pre-buss guest tables and ensure all dishes, glassware, silverware, and trash are collected appropriately
- Reconcile paperwork with the manager at the end of each shift
- Close down the server section by sweeping, refilling salt, pepper, and sugar holders, wiping tables and chairs, and placing napkin holders
- Report any irregularities regarding guest behavior, food concerns, employee relations, or equipment problems to management
- Develop good working relationships with coworkers to ensure total guest satisfaction
- Perform additional duties as assigned by management.
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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