Job Overview

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Compensation

Hourly
Range $11.00 - $18.25
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Benefits

competitive pay
Tips
flexible scheduling
meal discounts
Opportunities for career growth and advancement
Supportive team environment

Job Description

Denny's is a well-established American diner-style restaurant chain known for its welcoming atmosphere, diverse menu offerings, and round-the-clock service. Founded in 1953, Denny's operates over 1,600 locations across the United States and internationally, providing guests with classic American food such as pancakes, burgers, and breakfast favorites all day long. The company values a culture of hospitality, teamwork, and guest satisfaction, making it a preferred dining destination for a wide range of customers from families to solo diners. Denny's commitment to creating memorable dining experiences is reflected in its dedicated staff and comprehensive rewards program that enhances guest loyalty and engagement.

This particular role is for a Front of House (FOH) team member, specifically a Server, who will be central to delivering excellent customer service throughout each guest's visit. The position is focused on creating a positive and friendly environment by welcoming guests warmly and guiding them through the menu with confidence. Servers at Denny's are expected to master communication skills, ensuring accuracy in order-taking and attentiveness during service. They will handle responsibilities such as relaying orders to the kitchen, delivering food and beverages promptly, and managing payment transactions efficiently.

The role also includes utilizing upselling techniques by recommending specials, combos, and popular menu items, thereby enhancing the guest experience while contributing to the restaurant's sales goals. This involves asking thoughtful questions to assist guests in making menu selections and encouraging participation in the Denny's Rewards Program, which offers exclusive benefits like birthday treats and point accumulation for free meals.

Team collaboration is a significant aspect of the job, requiring Servers to work seamlessly with other Front of House and Back of House team members to ensure smooth service flow. Maintaining a clean and organized dining environment is also essential to uphold the restaurant's high standards of presentation and hygiene.

This is an excellent opportunity for individuals who enjoy a fast-paced, dynamic work environment and take pride in offering outstanding customer service. Denny's values employees who demonstrate reliability, positivity, and a willingness to grow professionally within the company. With flexible scheduling accommodating nights, weekends, and holidays, this position suits those looking for part-time or full-time employment while providing competitive pay plus tips, meal discounts, and the chance for career advancement.

Joining Denny's as a Server means becoming part of a supportive team committed to excellence and guest satisfaction. The company also emphasizes equal employment opportunities and compliance with labor laws, ensuring a fair and inclusive workplace for all employees.

Job Requirements

  • Must be 18 or older
  • Experience in customer service or as a server preferred
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Confidence in upselling and guest engagement
  • Basic math and cash handling skills
  • Flexible availability including nights, weekends, and holidays

Job Qualifications

  • Experience as a server, waiter, waitress, FOH staff, or in customer service preferred
  • Strong communication skills and attention to detail
  • Ability to multitask in a fast-paced environment
  • Confidence in upselling, menu recommendations, and guest engagement
  • Basic math and cash-handling skills
  • Must be 18 or older
  • Flexible availability, including nights, weekends, and holidays

Job Duties

  • Welcome guests and provide attentive service throughout their visit
  • Take orders accurately and relay them clearly to the kitchen
  • Deliver food and beverages promptly and correctly
  • Use upselling skills to recommend specials, combos, and popular menu items
  • Ask guiding questions to help guests make selections
  • Offer confident menu recommendations based on guest preferences
  • Invite guests to join the Denny's Rewards Program, explaining benefits such as exclusive offers, birthday treats, and earning points toward free meals
  • Maintain a clean, organized dining room
  • Process payments efficiently (cash, card, digital)
  • Work collaboratively with FOH and BOH team members to ensure smooth service

Job Location

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