Job Overview

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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Employee Discounts
Referral bonuses
Health Insurance
Retirement benefits
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews is a dynamic, high-volume full-service restaurant known for its laid-back atmosphere, uniquely quirky vibe, and commitment to delivering an exceptional dining experience. With a strong emphasis on serving innovative and delicious burgers along with world-famous steak fries, Red Robin has established itself as a go-to destination for guests seeking not just a meal but a memorable experience. The company fosters a culture of unbridled energy, magnetic personalities, and a passion for hospitality that goes beyond the ordinary. This environment encourages a sense of belonging and welcomes diversity, ensuring that both guests and team members feel included and valued.

Red Robin offers exciting growth opportunities within the hospitality industry. Many of the current managers began their careers as hourly team members, highlighting the company’s dedication to internal career development and advancement. Underpinning their mission to "Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile," Red Robin is a place where employees are empowered to create meaningful connections with guests while delivering outstanding service. This commitment to customer satisfaction is demonstrated through teamwork, innovation, and a genuine passion for making every visit special.

As a server at Red Robin, you will play a crucial role in the front-of-house service team. Your primary responsibility will be to provide a fun and satisfying dining experience to guests by taking food and drink orders using handheld technology and serving them accurately and promptly. This role demands excellent customer service skills, the ability to work in a fast-paced environment, and a genuine enthusiasm for engaging with guests. With an hourly base pay of $2.13 plus tips, servers enjoy the opportunity to earn significant income through variable tips while benefiting from a supportive and lively work atmosphere.

This position is ideal for individuals who enjoy working in a team-oriented, energetic environment and who are eager to grow their careers within the restaurant industry. Red Robin values employees who share a passion for hospitality and who want to contribute positively to the company culture. Additionally, the role offers flexible work schedules, allowing team members to balance work with other commitments effectively. Benefits such as discounted food, referral bonuses, and comprehensive health and retirement plans make this server position even more attractive.

Red Robin believes in supporting its team members beyond just their work duties. Eligible employees gain access to health insurance options including vision, dental, accident, and critical illness coverage. Furthermore, after meeting certain tenure requirements, employees may participate in the company's 401k retirement plan with a company match, earning paid time off, and have the chance to join the employee stock purchase program. The company is committed to continuous hiring and welcomes talented individuals who want to be part of a welcoming, fun, and rewarding workplace. If you are 18 years or older and excited about making guests smile through exceptional service, Red Robin offers a vibrant environment to launch or advance your career.

Job Requirements

  • must be 18 or older
  • ability to use handheld ordering technology
  • availability to work flexible schedules
  • excellent customer service skills
  • ability to handle multiple tasks simultaneously
  • friendly and outgoing personality
  • ability to work in a team environment

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or food service is an asset
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • positive attitude and team player
  • basic math skills for handling payments
  • ability to stand and walk for extended periods

Job Duties

  • taking orders using handheld technology
  • serving food and drinks in a timely accurate manner
  • delivering a fun and satisfying dining experience to guests
  • providing excellent customer service
  • working as part of the front-of-house service team
  • maintaining cleanliness and organization in the dining area
  • handling guest inquiries and concerns professionally

Job Criteria

Experience

No experience required


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