
Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k Match
Mental well-being platform
FREE gameplay
Discounted food and retail items
Paid Time Off
Career growth opportunities
Job Description
Topgolf is a globally recognized sports and entertainment community dedicated to bringing people together through the unlimited power of play. As a leader in redefining entertainment, Topgolf combines a unique blend of interactive golf games with an energetic social atmosphere, making it a premier destination for fun, connection, and innovation. The company prides itself on fostering a collaborative work environment where creativity and individuality are highly valued. At Topgolf, employees are encouraged to grow their careers and make meaningful impacts while enjoying a culture rooted in fun and teamwork. Employment opportunities range across various hourly positions, where each role plays a vital part in creating memorable experiences for guests known as Players and colleagues called Playmakers. Competitive wages and tips are offered alongside opportunities for career advancement within the brand, which strongly promotes internal growth and development. The role available is that of a Bay Host, a crucial position responsible for welcoming and engaging with Players, ensuring their visit is enjoyable and seamless. Bay Hosts act as the friendly, energetic face of Topgolf, providing outstanding customer service, recommending food, beverages, and gaming options tailored to each guest’s needs. They maintain cleanliness and organization in the bay areas, work closely with fellow Playmakers to resolve any guest concerns, and uphold safety and sanitation standards to create a secure environment for all. The role demands a positive attitude, teamwork, a passion for service, and the ability to thrive in a lively, popular setting. Physical stamina is essential, as Bay Hosts are on their feet constantly, lifting items up to 50 pounds, and performing various active tasks throughout the shift. Working at Topgolf guarantees not only an exciting and dynamic workplace but also offers a variety of employee benefits such as health, dental, and vision insurance, a 401(k) plan with company match, mental well-being resources, and exclusive perks like free gameplay, discounted food, and weekly meals for employees. The company is committed to diversity, equity, and inclusion, providing an equitable workplace environment and adhering to equal opportunity employment practices. This role is ideal for individuals who are enthusiastic about delivering excellent customer experiences in a fun, fast-paced environment while contributing to a team that values courage, caring, and excellence.
Job Requirements
- Must be of legal age to serve alcohol where required by law
- ability to lift and move items up to 50 pounds
- ability to stand and walk throughout the shift
- capable of performing active tasks requiring physical endurance
- availability to work flexible day, night, and weekend shifts
Job Qualifications
- Experience serving food and beverages in a restaurant, hospitality, or entertainment setting
- positive attitude
- strong teamwork skills
- customer-focused mindset
- ability to thrive in a high-volume popular environment
- excellent communication and interpersonal skills
Job Duties
- Welcome Players to their bays with energy and enthusiasm
- connect the dots on why they are visiting and share all Topgolf offerings
- actively recommend food, beverage, and gaming options tailored to each visit to enhance experience and drive sales
- provide outstanding food and beverage recommendations and take orders quickly and accurately
- maintain bay areas clean and organized by clearing tables, refilling drinks, and ensuring a welcoming space
- work collaboratively with fellow Playmakers to deliver an unforgettable Player experience, including setting up bays and resolving concerns with a positive attitude
- adhere to safety and sanitation standards to maintain a clean and safe environment
- live the Topgolf core values of Fun, One Team, Excellence, Courage, and Caring daily
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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