Servers

This job opening is presented by a reputable fine dining restaurant known for delivering an exceptional culinary and hospitality experience. The establishment prides itself on maintaining high standards of service, ambiance, and customer satisfaction, ensuring every guest feels welcomed and valued. With a commitment to excellence in the dining industry, the restaurant offers a professional environment where staff members are encouraged to grow their skills and contribute to delivering memorable dining experiences. The restaurant operates with a focus on quality, attention to detail, and a deep appreciation for the art of fine dining, all of which create an enriching workplace culture for its team members.\n\nThe Server role reports directly to the Service Department Head and is integral to the restaurant's operation. The primary responsibility of the server is to sell and efficiently serve quality products in a professional and hospitable manner. This position demands a deep understanding of service procedures and a strong commitment to guest satisfaction. Servers act as ambassadors of the restaurant, employing hospitality standards including "name magic"— a personalized way of engaging with guests— and addressing queries, requests, and complaints promptly and courteously. This role requires adherence to high standards of personal cleanliness, professional appearance, and proper uniform, alongside an attentive and friendly demeanor. Cooperation with management and colleagues is crucial to maintaining a positive work environment where teamwork and mutual assistance enhance service delivery.\n\nA server in this fine dining setting also undertakes designated setup and side work tasks efficiently and timely, ensuring side stations are well stocked and maintaining cleanliness with a "clean as you go" attitude. They must demonstrate thorough product knowledge of food, liquor, and wine, including preparation and presentation standards such as portioning, garnishing, and sanitation awareness. Suggestive selling is a key component, helping guests select menu items that elevate their dining experience. Servers follow a precise sequence of service operations from greeting guests, placing orders, serving food and beverages correctly, to clearing tables and processing payments using point of sale systems. Anticipating guest needs and coordinating efforts with the team to avoid service delays is essential for delivering an exceptional dining experience consistently.\n\nAdditionally, servers maintain an orderly table environment until guest departure, ensuring comfort by refilling drinks, removing used serviceware, and cleaning any spills. Accurate sales recording, cash handling, and adherence to credit card procedures safeguard against financial loss. Compliance with laws regarding alcohol service and knowledge of emergency procedures are mandatory. Full involvement in pre-meal or pre-event meetings helps servers stay informed about service details. Importantly, servers are entitled to claim 100% of their net tips as required by law. This full-time role offers a compensation of $15.00 including tips and provides benefits to eligible employees. This opportunity is ideal for candidates with at least 2 years of fine dining experience who are passionate about exceptional service and eager to be part of a distinguished dining establishment.