Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
Paid Time Off
Employee Discounts
Healthcare coverage
retirement savings plan
flexible schedules
Opportunities for advancement

Job Description

O'Charley's Restaurant + Bar is a well-established casual dining restaurant chain known for delivering good food, good times, and a welcoming atmosphere. With locations across the United States, O'Charley's consistently maintains its reputation as a top choice for those seeking an inviting dining experience coupled with excellent customer service. The company prides itself on fostering a workplace environment where team members feel valued and supported, creating a true sense of camaraderie and professionalism. Recognized by People Report and Chain Leader magazine for its outstanding team member referral program, O'Charley's offers not only great food but some of the most appealing job opportunities in the industry.\n\nAs a full-service restaurant, O'Charley’s focuses on great guest service, whether you are a server, waiter, or waitress, you play a critical role in enhancing the dining experience. This role involves providing excellent customer service, engaging warmly with guests, and collaborating thoughtfully with your coworkers to ensure smooth and efficient operations. Employees at O'Charley’s enjoy flexibility with both full-time and part-time opportunities, accommodating a diverse range of lifestyles and schedules.\n\nBeyond the immediate responsibilities, this job offers excellent advancement prospects. Approximately half of the management team started in hourly positions, illustrating the company’s commitment to career growth and internal promotion. The work hours are designed to encourage a better quality of life without requiring late night bar hours. Employee benefits include weekly paychecks to ensure timely compensation, paid time off to maintain work-life balance, and a 25% discount on food and non-alcoholic beverages for team members to enjoy outside of work hours. Additionally, health care coverage eligibility begins following a set measurement period for those working 30 or more hours weekly, underscoring the company’s commitment to employee wellness. The retirement savings plan through the 401(k) is available to eligible employees after one year, promoting long-term financial planning and security.\n\nO'Charley’s encourages a friendly and thoughtful working culture, fostering strong interpersonal relationships and teamwork among its staff. The workplace is characterized by mutual respect and collaboration, making it an enjoyable environment for those who think of their colleagues as friends and professionals alike. This role is ideal for individuals passionate about hospitality, eager to contribute to a positive guest experience, and looking to build a sustainable career in the restaurant industry. The company values equal opportunity and complies with e-verify protocols, dedicated to fostering an inclusive and diverse workforce. Those interested in joining the team can look forward to receiving a coupon following the interview process, adding an extra incentive and welcome gesture. Working at O'Charley’s means more than just a job; it means becoming part of a community that values good food, good people, and great times.

Job Requirements

  • High school diploma or equivalent
  • Previous server or waiter/waitress experience preferred
  • Ability to work flexible hours including nights and weekends
  • Basic math skills
  • Physical ability to stand and walk for long periods
  • Strong communication and customer service skills
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a server or waiter/waitress role preferred
  • Strong interpersonal and communication skills
  • Ability to work flexible hours including evenings and weekends
  • Basic math skills for handling payments
  • Ability to stand and walk for extended periods
  • Team player with positive attitude

Job Duties

  • Provide excellent customer service to guests
  • Take and serve food and drink orders accurately
  • Collaborate with kitchen and bar staff to ensure timely service
  • Maintain cleanliness and organization of the dining area
  • Handle guest inquiries and resolve complaints professionally
  • Upsell menu items to enhance guest experience
  • Follow all food safety and sanitation regulations

Job Criteria

Experience

No experience required


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