Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $5.50
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50 percent employee food discount
25 percent family food discount
Referral bonuses
Employee Stock Purchase Program
Health Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a renowned full-service restaurant concept known for its laid-back atmosphere, uniquely quirky vibe, and commitment to serving delicious, high-quality food alongside exceptional hospitality. With a focus on delivering memorable guest experiences, Red Robin prides itself on its menu that features burgers "beyond yumagination" and bottomless world-famous steak fries. The company values a sense of belonging, inclusivity, and diversity, making sure that both similarities and differences are celebrated within its team and guest interactions. As a high-volume restaurant, Red Robin offers great opportunities for career growth and development, with many of its current managers having started as hourly team members. The mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile.

At Red Robin, the role of Server is integral to the Front of House service team. Servers are responsible for delivering a fun and satisfying dining experience to guests, requiring strong customer service skills and a passion for hospitality. The position involves taking orders using handheld technology, ensuring timely and accurate delivery of food and drinks, and maintaining a friendly, energetic environment. Servers at Red Robin enjoy competitive pay starting at $5.50 plus tips, with hourly wages not falling below the applicable minimum wage. This role offers flexible work schedules and excellent earning potential through tips. Servers also receive attractive discounts on Red Robin food, referral bonuses for introducing new team members, and additional benefits including health insurance, retirement plans with company match, and paid time off. Red Robin encourages applicants who are enthusiastic about hospitality and ready to contribute to a dynamic team culture. The company embraces ongoing recruitment and provides a supportive space for career growth and development within a friendly and inclusive environment.

Job Requirements

  • must be 18 or older
  • ability to use handheld ordering devices
  • reliable and punctual
  • strong communication skills
  • ability to work flexible hours including nights, weekends, and holidays
  • must comply with health and safety standards
  • legal right to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a customer service or restaurant environment is an asset
  • ability to use handheld ordering technology
  • excellent communication and interpersonal skills
  • strong customer service orientation
  • ability to work in a fast-paced environment
  • must be 18 years or older

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • maintain excellent customer service standards
  • work effectively as part of the Front of House team
  • ensure cleanliness and organization of dining areas
  • communicate guest needs and special requests to the kitchen and management

Job Criteria

Experience

Entry Level (1-2 years)


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