Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.13
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Employee Discounts
Referral bonuses
Tips
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews stands out as a unique and vibrant full-service restaurant concept widely recognized for its laid-back atmosphere, quirky vibe, and exceptionally delicious burgers that inspire guests with flavors beyond yumagination. Founded with a mission to make every dining experience fresh, fun, and memorable, Red Robin has established itself as a leader in the casual dining space by consistently delivering bottomless generosity alongside its world-famous steak fries. The company is not just about serving great food; it is about creating connection, joy, and a sense of belonging for both its guests and team members. Red Robin embraces diversity and inclusivity, welcoming people from all walks of life to ensure that everyone feels at home. With a high-volume, dynamic environment, Red Robin offers substantial growth opportunities for its employees, many of whom have risen through the ranks from hourly team members to managerial roles over time. This culture of development and advancement makes Red Robin an ideal place to launch or grow a career in the hospitality industry.

The Server role at Red Robin is pivotal in crafting the exceptional dining experience that defines the brand. Servers are responsible for engaging with guests by taking orders using handheld technology, ensuring food and drinks are delivered accurately and in a timely manner, and providing attentive, friendly service that enhances each guest's visit. As part of the Front of House team, this position requires excellent customer service skills combined with a vibrant personality and infectious energy. Beyond the base pay of $17.13 per hour, servers have the opportunity to earn additional income through tips, making this position lucrative for those who excel in guest interaction. The job is ideal for individuals 18 years or older who thrive in a fast-paced, team-oriented environment and who take pride in delivering memorable service. Red Robin offers flexible scheduling to accommodate various lifestyles, including a generous 50% discount on food for servers and a 25% discount for family members. Additionally, referral bonuses incentivize bringing new talent to the team, and employees have access to a variety of benefits such as health, vision, and dental insurance, retirement plans with company match, paid time off, and an employee stock purchase program for long-term team members. Becoming a server at Red Robin is not only about a job; it is about joining a community passionate about hospitality and growth, where every smile shared is part of the mission to make moments unforgettable.

Job Requirements

  • Must be 18 or older
  • Ability to stand and walk for extended periods
  • Must be able to work flexible schedules including evenings, weekends, and holidays
  • Ability to handle multiple tasks simultaneously
  • Customer-focused with excellent communication skills
  • Basic math skills for handling transactions
  • Must comply with health and safety regulations

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in a customer service or food service role beneficial
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety and hygiene practices
  • Ability to use handheld ordering technology
  • Positive attitude and team player mindset

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Deliver a fun and satisfying dining experience to guests
  • Provide excellent customer service as part of the Front of House team
  • Maintain cleanliness and organization in the dining area
  • Collaborate effectively with kitchen and bar staff
  • Handle guest inquiries and resolve complaints professionally

Job Criteria

Experience

No experience required


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