Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Health Insurance
401k Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin is a renowned high-volume, full-service restaurant chain known for its laid-back atmosphere and uniquely quirky vibe. Established as a leader in the casual dining industry, Red Robin specializes in serving gourmet burgers, signature bottomless steak fries, and an array of beverages in a welcoming environment that continuously delights guests with memorable dining experiences. With a passion for fun and energetic hospitality, the company fosters a culture of unbridled energy, magnetic personalities, and a commitment to making every guest smile. Red Robin values inclusivity and a sense of belonging, embracing a diverse team that thrives on connection, fun, and generosity. Recognized not only for its exceptional food but also for its strong team spirit, Red Robin offers substantial opportunities for career progression, with many current managers having started as hourly team members.

The Server role at Red Robin is an integral part of the Front of House team focused on delivering an outstanding and fun dining experience to every guest. As a server, you will be responsible for taking orders using handheld technology, delivering food and drinks in a prompt and accurate manner, and ensuring that guests feel welcomed and valued throughout their visit. This job requires excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment while maintaining a friendly and professional approach.

Serving at Red Robin offers a unique opportunity to not only earn a competitive wage starting at $2.13 per hour plus tips but also to benefit from variable earnings through generous tipping. The role is ideal for individuals 18 years or older who enjoy interacting with people, working as part of a team, and offering exceptional guest service. Servers at Red Robin enjoy flexible work schedules that accommodate individual needs, a 50% discount on Red Robin food for themselves and a 25% discount for family members, as well as referral bonuses for attracting new team members.

Beyond immediate compensation, the position at Red Robin includes additional benefits such as eligibility for health insurance encompassing medical, vision, dental, accident, critical illness, and hospital indemnity coverage. After meeting certain service and hour thresholds, employees can participate in the 401k retirement plan with a company match of up to 4% of pay, along with accrued paid time off based on hours worked. Red Robin promotes a culture of growth and development, encouraging team members to advance their careers within the company. The hiring process is continuous, reflecting Red Robin's commitment to building a strong team focused on delivering exceptional hospitality and culinary experiences.

In summary, working as a server at Red Robin is more than just taking orders and serving food; it is about being part of a vibrant, inclusive, and passionate team dedicated to providing guests with unforgettable experiences through excellent food and outstanding service. The company’s mission to make everything fresh, fun, memorable, and to make 'em smile underscores every aspect of the role. If you are looking for a dynamic work environment with growth opportunities and a commitment to employee well-being, Red Robin offers an exciting career path that combines hospitality with a culture of enjoyment and respect.

Job Requirements

  • Must be 18 years or older
  • Ability to stand and walk for extended periods
  • Flexible availability including weekends and holidays
  • Good interpersonal skills
  • Ability to work in a team
  • Basic math skills for handling transactions
  • Adherence to food safety and hygiene standards

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to use handheld ordering devices
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Ability to handle cash and process payments

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks accurately and promptly
  • Deliver a fun and satisfying dining experience to guests
  • Provide excellent customer service
  • Handle guest inquiries and special requests
  • Maintain cleanliness and organization of the serving area
  • Collaborate with kitchen and bar staff to ensure smooth service

Job Criteria

Experience

No experience required


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