Job Overview
Compensation
Hourly
Range $11.00 - $18.25
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Meal allowance
Career development programs
Job Description
TGI Friday's is a renowned casual dining restaurant chain known for its vibrant atmosphere, exceptional customer service, and diverse menu offerings. With numerous locations globally, TGI Friday's has built a reputation for providing guests with a memorable dining experience through flavorful food, creative cocktails, and a welcoming environment. The company prides itself on creating a fun and energetic workplace that encourages employee growth and development. Known for its friendly staff and commitment to quality, TGI Friday's is a preferred destination for diners seeking a casual yet lively atmosphere.
The role of a Server at TGI Friday's is pivotal in ensuring that every guest receives outstanding service from the moment they step into the restaurant until they leave satisfied. As a Server, you will be responsible for setting tables, taking food and beverage orders, delivering meals, and addressing any guest inquiries with professionalism and warmth. This position requires excellent communication skills, the ability to work in a fast-paced environment, and a genuine passion for hospitality. Servers at TGI Friday's are expected to not only meet but exceed guest expectations by building rapport, suggesting menu items, and ensuring a comfortable and enjoyable dining experience. The role demands attentiveness to detail and the ability to handle multiple tasks efficiently, such as processing orders accurately through the Point of Sale (POS) system and identifying guests who may require identification for alcoholic beverage orders.
Employment in this role requires at least one year of relevant experience in the food and beverage service industry. Servers must be physically capable of delivering plates, clearing tables, and lifting up to 30 pounds as part of their duties. The position commands a neat and professional appearance consistent with company uniform standards and requires individuals who can respond calmly to guest concerns and contribute positively to the team dynamic. At TGI Friday's, servers not only play a key part in the guest experience but also have the opportunity to develop their interpersonal skills and grow within the company. This role is ideal for individuals who thrive in energetic social environments and have a strong dedication to delivering exceptional service that encourages guests to return.
The role of a Server at TGI Friday's is pivotal in ensuring that every guest receives outstanding service from the moment they step into the restaurant until they leave satisfied. As a Server, you will be responsible for setting tables, taking food and beverage orders, delivering meals, and addressing any guest inquiries with professionalism and warmth. This position requires excellent communication skills, the ability to work in a fast-paced environment, and a genuine passion for hospitality. Servers at TGI Friday's are expected to not only meet but exceed guest expectations by building rapport, suggesting menu items, and ensuring a comfortable and enjoyable dining experience. The role demands attentiveness to detail and the ability to handle multiple tasks efficiently, such as processing orders accurately through the Point of Sale (POS) system and identifying guests who may require identification for alcoholic beverage orders.
Employment in this role requires at least one year of relevant experience in the food and beverage service industry. Servers must be physically capable of delivering plates, clearing tables, and lifting up to 30 pounds as part of their duties. The position commands a neat and professional appearance consistent with company uniform standards and requires individuals who can respond calmly to guest concerns and contribute positively to the team dynamic. At TGI Friday's, servers not only play a key part in the guest experience but also have the opportunity to develop their interpersonal skills and grow within the company. This role is ideal for individuals who thrive in energetic social environments and have a strong dedication to delivering exceptional service that encourages guests to return.
Job Requirements
- Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs
- must be able to hear well amongst loud background noise
- must be dressed neatly and well groomed in company approved uniform at all times
- must be able to operate POS system, make change correctly and make credit card transactions accurately
- must be able to calmly respond to angry guests and notify a manager
- must be able to read and write notes to hearing impaired guests
- must be able to read menus to sight-impaired guests
- must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
Job Qualifications
- At least one year of experience in food and beverage service
- ability to operate POS system
- strong communication and interpersonal skills
- knowledge of menu and beverage offerings
- ability to handle customer inquiries and complaints calmly
- ability to verbally communicate menu items clearly
Job Duties
- Greets guests
- builds rapport
- ensures an enjoyable, quality dining experience
- asks questions to identify the experience the guests want
- promptly and accurately takes food and beverage requests from guests
- ensures expedient service of food and beverages to guests
- checks frequently to ensure everything is to the guests’ specifications
- learns TGIF menu and beverages
- expertly recommends and upsells on items
- IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
- follows all relevant brand standards for service
- accurately rings all orders into the POS system
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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