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Job Overview

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Compensation

Hourly
Range $11.00 - $18.25
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Meal allowance
Career development programs

Job Description

TGI Friday's is a renowned casual dining restaurant chain known for its vibrant atmosphere, exceptional customer service, and diverse menu offerings. With numerous locations globally, TGI Friday's has built a reputation for providing guests with a memorable dining experience through flavorful food, creative cocktails, and a welcoming environment. The company prides itself on creating a fun and energetic workplace that encourages employee growth and development. Known for its friendly staff and commitment to quality, TGI Friday's is a preferred destination for diners seeking a casual yet lively atmosphere.

The role of a Server at TGI Friday's is pivotal in ... Show More

Job Requirements

  • Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs
  • must be able to hear well amongst loud background noise
  • must be dressed neatly and well groomed in company approved uniform at all times
  • must be able to operate POS system, make change correctly and make credit card transactions accurately
  • must be able to calmly respond to angry guests and notify a manager
  • must be able to read and write notes to hearing impaired guests
  • must be able to read menus to sight-impaired guests
  • must be able to verbalize menu items clearly to guests while taking their orders or responding to their request

Job Qualifications

  • At least one year of experience in food and beverage service
  • ability to operate POS system
  • strong communication and interpersonal skills
  • knowledge of menu and beverage offerings
  • ability to handle customer inquiries and complaints calmly
  • ability to verbally communicate menu items clearly

Job Duties

  • Greets guests
  • builds rapport
  • ensures an enjoyable, quality dining experience
  • asks questions to identify the experience the guests want
  • promptly and accurately takes food and beverage requests from guests
  • ensures expedient service of food and beverages to guests
  • checks frequently to ensure everything is to the guests’ specifications
  • learns TGIF menu and beverages
  • expertly recommends and upsells on items
  • IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
  • follows all relevant brand standards for service
  • accurately rings all orders into the POS system

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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