Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Tips
Health Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-established, high-volume restaurant chain known for its laid-back atmosphere, uniquely quirky vibe, and dedication to providing guests with an outstanding dining experience. Founded on the principles of serving extraordinary burgers and delivering exceptional hospitality, Red Robin stands out in the casual dining sector by combining fun, connection, and generosity that resonates with customers. This establishment prides itself on delivering more than just a meal – it offers a memorable experience centered around fresh ingredients, friendly service, and a welcoming environment where everyone feels they belong. Red Robin is an equal opportunity employer that values diversity and inclusivity, fostering a workplace culture where team members can thrive and bring their authentic selves to work.

The Server role at Red Robin is a pivotal position within the Front of House service team, responsible for directly interacting with guests to create a positive and enjoyable atmosphere. Servers use handheld technology to take customer orders accurately and efficiently while ensuring timely delivery of food and beverages. This position demands excellent customer service skills, a friendly attitude, and the ability to multitask effectively in a fast-paced, team-oriented environment. Serving at Red Robin is more than just taking orders; it involves engaging with guests, anticipating their needs, and enhancing their overall dining experience. Alongside a base pay rate of $12.00 per hour plus tips, servers benefit from flexible work schedules, attractive employee discounts, referral bonuses, and additional compensation programs like employee stock purchase opportunities. The role is ideal for individuals 18 years or older who are enthusiastic, personable, and motivated to grow their career in the hospitality industry. Red Robin offers excellent opportunities for advancement, with many managers having started as hourly team members. The company fosters a growth-oriented environment that encourages employees to develop professionally while contributing to a lively, positive workplace culture. Join Red Robin today to be part of a dynamic team that values creativity, customer service excellence, and a passion for making every guest smile.

Job Requirements

  • Must be 18 or older
  • ability to work flexible schedules including evenings, weekends, and holidays
  • basic proficiency with handheld technology or willingness to learn
  • legal authorization to work in the country
  • reliable transportation to and from work
  • ability to handle physically demanding tasks such as carrying trays and standing for long hours

Job Qualifications

  • Excellent customer service skills
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • experience in food service or hospitality preferred
  • basic math skills for handling cash and tips
  • ability to stand and walk for extended periods
  • team-oriented attitude

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and requests promptly and professionally
  • collaborate with kitchen and bar staff to ensure efficient service
  • follow all food safety and sanitation guidelines

Job Criteria

Experience

No experience required


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