Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $12.15
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known full-service restaurant chain that prides itself on creating a laid-back atmosphere with a uniquely quirky vibe. Established as a household name in the casual dining industry, Red Robin offers a diverse menu with its famous gourmet burgers and bottomless steak fries, committed to delivering not only delicious food but also an enjoyable and memorable experience to every guest who walks through its doors. The company values inclusivity and fosters a strong sense of community among its team members and customers, making it a welcoming environment for people of all backgrounds. Red Robin operates throughout various locations with a high-volume service style and is recognized for its dedication to unbridled hospitality, fun, connection, and generosity.

The Server role at Red Robin is an essential part of the Front of House team responsible for creating a captivating and fun dining experience. Servers are entrusted with taking customer orders using handheld technology, ensuring timely and accurate delivery of food and beverages to guests, and providing excellent customer service with a friendly and approachable demeanor. In this role, individuals will engage directly with restaurant guests, making each visit pleasurable by going above and beyond to meet their needs. The position offers a starting pay rate of $12.15 per hour plus tips, ensuring competitive compensation, with hourly wages not falling below applicable minimum wage. It is a great opportunity for those who enjoy working in fast-paced, energetic environments and value teamwork and guest interaction.

This role is particularly suited for individuals 18 years or older who thrive in a social and customer-oriented environment. Red Robin provides flexible work schedules to accommodate various lifestyles, enabling employees to balance work and personal commitments successfully. Servers at Red Robin also benefit from attractive employee discounts including 50% off on food for themselves and 25% for their family members, referral bonuses for introducing new team members, and chances to participate in an Employee Stock Purchase Program after one year of service with at least 20 hours of work per week.

In addition, the company offers a package of comprehensive benefits including health, vision, dental, accident, critical illness, and hospital indemnity insurance plans, subject to eligibility. There is also a 401(k) retirement savings plan with company match to 4% of pay available after satisfying tenure and age requirements. Paid time off accrues for employees who meet service duration and hour thresholds, promoting work-life balance. Red Robin encourages internal career growth and promotes from within, as many of their managers began their journey as hourly team members. The company’s mission is clear: Make it fresh, make it fun, make it memorable, and above all, make 'em smile. Join Red Robin’s vibrant team to grow your hospitality career in an engaging and supportive environment.

Job Requirements

  • Must be 18 or older
  • Ability to work flexible schedules
  • Previous experience in customer service preferred but not required
  • Ability to stand for long periods
  • Comfortable handling cash and processing payments
  • Ability to work evenings, weekends, and holidays
  • Must comply with all health and safety regulations

Job Qualifications

  • Must be 18 years or older
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Basic knowledge of food service operations
  • Ability to use handheld ordering technology
  • Reliable and punctual work ethic

Job Duties

  • Taking orders using handheld technology
  • Serving food and drinks in a timely and accurate manner
  • Delivering a fun and satisfying dining experience to guests
  • Providing excellent customer service
  • Working as part of the Front of House service team
  • Maintaining cleanliness and organization in the dining area
  • Handling guest requests and resolving issues promptly

Job Criteria

Experience

No experience required


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