Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.15
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401k Retirement Plan
Employee Stock Purchase Program
Paid Time Off
Referral Bonus
employee discount

Job Description

Red Robin Gourmet Burgers and Brews is a well-established, high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. The company prides itself on inspiring guests with burgers that go 'beyond yumagination' while creating a welcoming environment that values a sense of belonging and encourages both similarities and differences. Red Robin is widely recognized for its bottomless world-famous steak fries and commitment to serving not just food but fun, connection, and generosity. This brand is a favorite among families and casual diners alike, distinguished by its energetic and magnetic team members who deliver an exceptional dining experience. Red Robin is more than just a burger restaurant; it's a place where team members can grow their careers, as many current managers started as hourly team members. Their clear mission emphasizes freshness, fun, memorable moments, and ultimately making guests smile.

The Server role at Red Robin is integral to the front-of-house team, responsible for delivering a fun and satisfying dining experience by taking orders using handheld technology, serving food and drinks promptly and accurately, and providing excellent customer service. This position offers the advantages of a base pay starting at $12.15 per hour plus tips, ensuring that hourly compensation never falls below the applicable minimum wage. Red Robin servers enjoy flexible work schedules, enabling a balance between work and personal life. Additionally, employees receive significant food discounts - 50% off for themselves and 25% off for family members. The role also includes the opportunity to earn referral bonuses by bringing new team members onboard and access to additional compensation and benefits such as employee stock purchase programs, retirement plans with company match, health insurance options, and paid time off. The eligibility for these benefits often depends on age and tenure, rewarding loyalty and long-term commitment.

At Red Robin, the value of great personalities and energy is paramount. The ideal Server is not just a food and drink handler but an ambassador of the brand’s unbridled hospitality. This role requires a person who is at least 18 years old and passionate about delivering excellent customer service in a fast-paced, friendly, and dynamic environment. Red Robin embraces diversity and is committed to equal opportunity employment, encouraging individuals who share their passion for hospitality to apply. With ongoing application availability, this position offers a stepping stone for individuals looking to grow within the restaurant industry and ascend to managerial roles, reflecting Red Robin's culture of promoting promising talent from within.

Job Requirements

  • Must be 18 or older
  • able to work flexible schedules
  • capable of using handheld order-taking technology
  • prior experience in customer service preferred
  • ability to stand and walk for extended periods
  • strong interpersonal skills
  • high school diploma or equivalent preferred

Job Qualifications

  • Excellent customer service skills
  • ability to work in a fast-paced environment
  • strong communication skills
  • experience in a restaurant or hospitality setting preferred
  • ability to handle multiple tasks efficiently
  • friendly and energetic personality
  • ability to work flexible schedules

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely manner
  • deliver fun and satisfying dining experiences
  • maintain great customer service
  • handle guest interactions professionally
  • collaborate effectively with front-of-house team
  • ensure accuracy and quality of orders

Job Criteria

Experience

No experience required


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