Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.45
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% employee food discount
25% family food discount
Referral bonuses
Health Insurance
401k Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews is a well-established, high-volume full-service restaurant renowned for its laid-back atmosphere and uniquely quirky vibe. Red Robin is not your typical burger restaurant; it offers a vibrant and energetic work environment where team members share magnetic personalities and a passion for fun and genuine hospitality. The company prides itself on creating memorable dining experiences that inspire guests with delicious burgers, generous portions, and unparalleled customer service. Known for its famous steak fries and commitment to fresh, fun, and memorable meals, Red Robin fosters a culture that values inclusivity, connection, and a welcoming sense of belonging for all employees and guests alike.

The Server role at Red Robin is a perfect opportunity for individuals who enjoy working in a fast-paced, customer-focused setting while providing exceptional service. Servers are a key part of the Front of House team and are responsible for ensuring guests have a satisfying dining experience. This includes taking food and drink orders using handheld technology, serving meals promptly and accurately, and engaging with guests in a friendly, attentive manner. The position comes with a base pay rate of $18.45 per hour plus tips, offering excellent earning potential through gratuities. Red Robin emphasizes flexible work schedules, making it suitable for individuals seeking part-time or full-time roles. Employees also benefit from a strong discount program—50% off for themselves and 25% off for their families—along with referral bonuses that reward team members for bringing in new hires. Beyond immediate compensation, Red Robin offers additional benefits such as health insurance, retirement plans with company matching, paid time off, and an employee stock purchase program after meeting eligibility requirements.

Joining Red Robin means becoming part of a company where career growth is highly encouraged. Many managerial roles have been filled by previous hourly team members, highlighting the pathway for advancement within the company. Red Robin’s mission is clear: Make it fresh, make it fun, make it memorable, and above all, make them smile. By joining the server team, individuals play an essential role in bringing this mission to life, contributing not only to guest satisfaction but also to the vibrant culture that makes Red Robin a great place to work and grow professionally. This role requires individuals who are at least 18 years old and possess great customer service skills, a strong work ethic, and a positive attitude towards team collaboration and guest engagement. The position is ideal for people who thrive in lively environments and enjoy making meaningful connections with guests while delivering top-notch service.

Job Requirements

  • Must be 18 or older
  • high school diploma or equivalent preferred
  • prior customer service or serving experience preferred
  • ability to communicate effectively
  • able to stand for extended periods
  • able to work flexible schedules including nights and weekends
  • must have legal authorization to work

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in a customer service or restaurant server role is an advantage
  • ability to communicate clearly and effectively
  • strong interpersonal and organizational skills
  • comfortable using handheld technology for order processing
  • ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • work as part of the Front of House service team
  • maintain excellent customer service throughout each shift
  • handle guest inquiries and requests promptly
  • ensure the dining area is clean and welcoming

Job Criteria

Experience

No experience required


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