Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.70
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a vibrant and high-energy full-service restaurant chain known for its laid-back atmosphere, uniquely quirky vibe, and a passion for delivering exceptional dining experiences. At Red Robin, we pride ourselves on serving up burgers beyond imagination, paired with world-famous steak fries and a menu that inspires connection, fun, and generosity. Our mission is crystal clear: make it fresh, make it fun, make it memorable, and above all, make 'em smile. This approach has helped us build a welcoming culture that values a sense of belonging and embraces both similarities and differences, proving that Red Robin truly is a place for everyone.

Our restaurant concept thrives on a high-volume, fast-paced environment while maintaining excellent standards of hospitality and guest satisfaction. We offer excellent opportunities for personal and professional growth, with many of our managers starting their careers as hourly team members. Joining us means becoming part of a team that passionately delivers unbridled hospitality with magnetic personalities and unrelenting energy each day. Red Robin is committed to equal opportunity employment, ensuring that all team members feel appreciated and empowered to succeed.

The role of Server at Red Robin is an essential part of our Front of House service team, tasked with creating a memorable and enjoyable dining experience for our guests. As a Server, you will be responsible for taking precise food and drink orders using handheld technology, ensuring timely and accurate delivery, and engaging guests with outstanding customer service. This role is perfect for individuals who thrive in a social environment and possess excellent communication skills, a friendly demeanor, and a passion for hospitality.

Servers at Red Robin earn a competitive pay rate of $18.70 per hour plus tips, offering generous earnings potential. The position also comes with a variety of additional perks such as flexible work schedules that accommodate different lifestyles, a 50% discount on Red Robin food plus 25% off for family members, and referral bonuses when introducing new team members. Beyond the immediate benefits, Servers may participate in our Employee Stock Purchase Program after one year of service (working 20 or more hours weekly), making it an attractive long-term career opportunity.

Health insurance options including medical, vision, dental, accident, critical illness, and hospital indemnity coverage are available to team members aged 18 and older. For those eligible, retirement benefits are also offered through a 401(k) plan with a company match up to 4% of pay after meeting service and hour requirements. Additionally, paid time off accumulates based on hours worked, promoting work-life balance and wellbeing.

Ideal candidates must be at least 18 years old, possess a commitment to providing exceptional guest experiences, and be ready to engage with guests in a friendly and welcoming manner. Joining Red Robin means you will be part of a team that is more than just coworkers – we are a community that supports and celebrates each other while serving up memorable moments to our customers every day. From entry-level opportunities to pathways into management, Red Robin offers an exciting and rewarding hospitality career journey. If you're looking for a dynamic restaurant environment where your energy and personality can shine, this is the perfect role for you.

Job Requirements

  • must be 18 years or older
  • ability to work flexible hours including nights, weekends, and holidays
  • basic proficiency in using handheld ordering technology
  • physical ability to stand and walk for extended periods
  • strong attention to detail
  • excellent customer service skills
  • willingness to learn and adapt in a fast-paced environment

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a customer service role preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • basic knowledge of food safety and hygiene
  • friendly and outgoing personality
  • ability to work flexible schedules including evenings and weekends

Job Duties

  • taking accurate food and drink orders using handheld technology
  • serving food and beverages in a timely manner
  • providing excellent customer service to guests
  • ensuring dining experience is fun and satisfying
  • maintaining cleanliness and safety standards in the dining area
  • handling guest inquiries and resolving issues promptly
  • collaborating with team members to deliver seamless service

Job Criteria

Experience

No experience required


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