Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral Bonus
Employee Stock Purchase Program
Health Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin is a renowned casual dining restaurant chain famous for its creative and delicious burgers, renowned as "burgers beyond yumagination." Founded with a mission to provide guests with a memorable dining experience characterized by fresh ingredients, fun atmospheres, and excellent hospitality, Red Robin has grown into a beloved brand across various locations. Known for its laid-back atmosphere and uniquely quirky vibe, the restaurant has fostered a culture that values unbridled energy, magnetic personalities, and a deep passion for customer service. The brand's commitment to inclusivity and belonging means employees and guests alike experience an environment that celebrates both similarities and differences. Red Robin prides itself on being a team-oriented workplace where every member plays a crucial role in creating an inviting and vibrant environment where guests feel welcomed and valued. Their high-volume, full-service restaurant model offers outstanding opportunities for career growth, with many managers having started as hourly team members themselves, making it an attractive option for those seeking advancement in the hospitality industry.

The Server role at Red Robin is a vital part of the Front of House service team, designed for individuals who thrive on interactions with customers and who are passionate about delivering exceptional dining experiences. Servers are responsible for taking orders using handheld technology, ensuring food and drinks are served in a timely and accurate manner, and providing engaging, fun interactions with guests to enhance their visit. This position offers a base pay of $16.90 per hour plus tips, making it a lucrative opportunity for individuals motivated by earning potential coupled with a friendly work atmosphere. The role demands excellent customer service skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.

In addition to the financial benefits, this position comes with a variety of perks that enhance the work-life balance and overall job satisfaction for team members. Red Robin provides flexible work schedules to accommodate different availability, a generous 50 percent discount on Red Robin food for employees and a 25 percent discount for their family members, and referral bonuses for bringing new staff to the team. The company also offers an Employee Stock Purchase Program after one year of service, health insurance options including vision, dental, accident, critical illness, and hospital indemnity coverage for eligible employees. Retirement plans are available through a 401k with company matching, subject to eligibility criteria, and paid time off accrual based on hours worked after meeting certain requirements. Red Robin’s ongoing application acceptance means motivated candidates can apply any time to be considered for an exciting opportunity in a vibrant work environment.

Ultimately, working at Red Robin means joining a passionate team that makes freshness, fun, and memorable experiences their core priorities. The restaurant's mission to "Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile," is embedded in every aspect of the server role and the overall company culture. Candidates who bring enthusiasm, professionalism, and a customer-centered mindset will find a welcoming home at Red Robin to build their careers while delivering exceptional hospitality in a dynamic and supportive setting.

Job Requirements

  • must be 18 or older
  • availability to work flexible schedules including weekends and evenings
  • ability to stand and walk for extended periods
  • basic math skills for handling payments
  • good physical stamina
  • legal authorization to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a customer service or server role is advantageous
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic proficiency with handheld order-taking technology
  • friendly and approachable demeanor
  • ability to multitask effectively

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • provide excellent customer service
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and resolve complaints
  • collaborate with kitchen and bar staff to ensure smooth service

Job Criteria

Experience

No experience required


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