Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $16.50
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Work Schedule

Flexible
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Benefits

Paid Time Off
Healthcare coverage
retirement savings plan
employee discount
growth opportunities
flexible schedule
weekly pay

Job Description

O'Charley's Restaurant + Bar is a renowned full-service, casual dining restaurant chain that has earned a strong reputation across the United States for its warm hospitality, great food, and vibrant atmosphere. Known for fostering a welcoming environment, O'Charley's places a significant emphasis on creating a culture where team members feel valued and enjoy coming to work each day. Recognized by People Report and Chain Leader magazine for having one of the best team member referral programs, O'Charley's is committed to excellence not only in guest service but also in employee engagement and development.

As a part of the O'Charley's family, you will be joining a brand that prides itself on offering good food and good times to guests while providing employees with some of the most attractive job opportunities in the hospitality industry. The company offers both full-time and part-time roles, accommodating diverse schedules to provide work-life balance and flexibility for its team members. Whether you are seeking a career or just a place to work a few shifts a week, O'Charley's embraces diversity in employment arrangements and understands the importance of flexible scheduling.

The role of Server / Waiter / Waitress at O'Charley's is central to delivering the high-quality dining experience that has made the brand successful. As a server, you will be responsible for providing outstanding customer service, ensuring that each guest feels welcome and cared for throughout their visit. Interacting with other team members in a cooperative and friendly manner is highly encouraged, fostering a positive work environment. Servers will have opportunities to grow professionally, as approximately half of the management team began their careers as hourly team members, highlighting the restaurant's commitment to internal career advancement.

One distinctive aspect of working at O’Charley’s is the focus on quality of life. Unlike other establishments, O'Charley's does not have late-night bar hours, providing a more balanced and family-friendly schedule. This is complemented by benefits such as paid time off, health care coverage for eligible team members, and a 25 percent discount on food and non-alcoholic beverages for employees to enjoy during their time off with family and friends.

Moreover, the company supports its team members with financial wellness programs, including eligibility to participate in the 401(k) retirement savings plan after one year of employment and reaching the age of 21. Weekly pay schedules further enhance employees' financial comfort by providing timely compensation. Overall, O'Charley's Restaurant + Bar is not only a place to work but a community where employees can find meaningful employment with opportunities for personal and professional growth in a supportive environment.

Job Requirements

  • minimum age as per state labor laws
  • ability to stand and walk for extended periods
  • strong customer service skills
  • basic knowledge of food safety and hygiene
  • reliable and punctual
  • ability to work as part of a team
  • good physical stamina

Job Qualifications

  • high school diploma or equivalent
  • previous experience in restaurant serving preferred but not required
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • strong attention to detail and customer service orientation
  • basic math skills for handling cash
  • ability to work flexible hours including evenings and weekends

Job Duties

  • greet and interact with guests in a friendly and professional manner
  • take food and beverage orders accurately
  • deliver orders promptly and ensure guest satisfaction
  • maintain cleanliness and organization of the dining area
  • collaborate with kitchen and bar staff to provide efficient service
  • handle guest inquiries and resolve complaints courteously
  • process payments and manage cash register operations

Job Criteria

Experience

No experience required


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