Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% discount on Red Robin food
25% discount for family
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin is a renowned high-volume, full-service casual dining restaurant famous for its gourmet burgers, world-famous steak fries, and a uniquely quirky atmosphere that fosters fun, connection, and generosity. Established as a leader in the casual dining space, Red Robin has built a reputation for offering a laid-back environment where both guests and team members feel a sense of belonging. The company embraces diversity and inclusiveness, welcoming people of various backgrounds because Red Robin truly is for everyone. The restaurant is widely appreciated not only for its delicious food but also for its vibrant culture focused on delivering memorable dining experiences marked by unbridled hospitality. Over the years, Red Robin has cultivated a dynamic work environment characterized by growth opportunities, making it a preferred employer for those seeking to advance careers in the hospitality industry. Many of their Managers have risen through the ranks, starting as hourly Team Members, reflecting the company’s commitment to internal development and career progression.

As a Server at Red Robin, you will play a pivotal role in the Front of House service team, contributing directly to the overall dining experience of guests. This role involves using handheld technology to take orders efficiently, serving food and beverages promptly and accurately, and fostering a fun and welcoming atmosphere for every guest. The Server position requires excellent customer service skills since it is essential to connect with guests and ensure their satisfaction throughout their visit. In addition to base pay starting at $10.70 per hour plus tips, servers at Red Robin have lucrative earnings opportunities through variable tips and additional compensation programs. This position also offers flexible work schedules, making it ideal for those seeking balance in their work-life commitments.

Red Robin invests in its employees by providing a variety of benefits including health, vision, dental, accident, critical illness, and hospital indemnity insurance for eligible employees. The company offers a 401(k) retirement plan with a company match, paid time off accrual, referral bonuses, employee stock purchase programs after one year of service, and meaningful discounts on Red Robin food for the employee and their family. Red Robin values its team members and supports growth with excellent training and advancement possibilities. By joining Red Robin as a Server, you become part of a vibrant team that is passionate about creating unforgettable experiences, whether through friendly service or the mouthwatering food that has become a hallmark of the brand. The company continuously seeks individuals who are enthusiastic, energetic, and eager to contribute to a customer-centric team environment. If you enjoy working in a fast-paced restaurant setting and thrive on engaging with people while delivering outstanding service, this role at Red Robin offers a rewarding path to grow your career in hospitality.

Job Requirements

  • must be 18 or older
  • availability to work flexible schedules including evenings and weekends
  • ability to stand and walk for extended periods
  • strong communication skills
  • ability to provide friendly and attentive customer service
  • must comply with health and safety regulations

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in a customer service or server role is an asset
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • basic knowledge of food and beverage service standards
  • capability to use handheld order technology
  • willingness to learn and grow within the company

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely accurate manner
  • provide excellent customer service to guests
  • ensure a fun and satisfying dining experience
  • work collaboratively with front of house team
  • maintain cleanliness and organization of serving areas
  • handle guest inquiries and requests professionally

Job Criteria

Experience

No experience required


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