Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
accident insurance
Paid Time Off
Retirement Plan
Employee Stock Purchase Program
Referral Bonus
employee discount
flexible schedule

Job Description

Red Robin Gourmet Burgers and Brews is a prominent full-service casual dining restaurant known for its vibrant atmosphere and signature gourmet burgers. Established as a leader in the restaurant industry, Red Robin prides itself on delivering an extraordinary dining experience that combines high-quality food, approachable fun, and exceptional customer service. The establishment is distinguished by its commitment to creating a welcoming environment where guests feel a genuine sense of belonging regardless of their backgrounds, as diversity and inclusion are core to their values. Serving a broad customer base daily, Red Robin operates multiple locations across the country, making it a popular destination for families, friends, and burger enthusiasts alike.

Red Robin is not just a burger restaurant; it is a community of energetic, passionate team members who share a common goal of providing unbridled hospitality and memorable experiences with every visit. Their mission is to "Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile." This ethos is embedded in every aspect of the business, from the kitchen's preparation of fresh, high-quality ingredients to the front-of-house team's engaging and personable service. The restaurant culture is known for its laid-back yet highly professional approach that fosters growth, encourages creativity, and motivates employees to excel.

The Server role at Red Robin is a crucial position within the Front of House service team that directly impacts guest satisfaction and the overall dining experience. As a Server, you will use handheld technology to efficiently take and manage customer orders, ensuring accuracy and timeliness in delivering food and beverages. Beyond order management, you will be responsible for creating a welcoming atmosphere by engaging guests with enthusiasm and attentiveness, helping to build long-lasting guest relationships that encourage repeat visits.

This position offers a competitive base pay rate of $12 per hour plus tips, presenting excellent earnings potential through superior service and customer interaction. The role requires individuals to be at least 18 years of age and possess strong interpersonal skills to thrive in the fast-paced environment. Red Robin offers flexible work schedules to accommodate various applicant needs, making it an ideal job for students, part-time workers, or those seeking a second income.

In addition to base pay and tips, the Server position is eligible for a range of benefits that promote well-being, career growth, and financial security. Employees enjoy a generous 50% discount on Red Robin food, with a 25% discount extended to their family members, enhancing the overall value of their employment. Referral bonuses are available for team members who introduce new talent to the company, encouraging a collaborative and supportive team structure.

Furthermore, Red Robin provides a comprehensive health insurance package featuring medical, vision, dental, accident, critical illness, and hospital indemnity coverage available to employees aged 18 and older. Long-term benefits include participation in the 401k retirement plan with company matching up to 4% of pay for those meeting eligibility criteria, paid time off accruals, and an employee stock purchase program after one year of service. These benefits underscore the employer's commitment to supporting employees' growth, well-being, and financial planning.

Red Robin fosters a culture where many managerial leaders began their careers as hourly team members, offering clear pathways for career advancement and professional development. If you are passionate about delivering exceptional guest experiences and want to be part of a spirited team that values fun, connection, and generosity, the Server position at Red Robin is an excellent opportunity to launch or grow your restaurant career while enjoying a dynamic and supportive work environment.

Job Requirements

  • Must be 18 or older
  • flexible availability including weekends and holidays
  • ability to operate handheld ordering technology
  • reliable transportation to work
  • ability to work well in a team
  • good physical stamina for standing and carrying trays
  • customer service orientation

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in customer service or a restaurant setting is a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic math skills for handling payments
  • positive attitude and enthusiasm
  • ability to stand and walk for extended periods

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • provide excellent customer service
  • maintain clean and organized service areas
  • handle guest inquiries and resolve issues promptly
  • collaborate with kitchen and bar staff to ensure order accuracy

Job Criteria

Experience

No experience required


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