Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $21.30
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Tips
Health Insurance
Dental Insurance
Retirement benefits
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews is a well-established, high-volume full-service restaurant chain renowned for its unique, laid-back atmosphere combined with a fun and quirky vibe. Known primarily for serving inventive and delicious burgers alongside world-famous bottomless steak fries, Red Robin has built a reputation not only on the quality of its food but on its commitment to offering a customer experience that is as memorable as the meals it serves. Their casual yet lively environment creates a welcoming space for all guests, emphasizing inclusivity and a strong sense of community among staff and patrons alike. Red Robin prides itself on fostering a workplace culture where diversity is embraced and where employees are empowered to bring their authentic selves to work every day. This value-driven approach helps fuel their mission to make dining more enjoyable and meaningful for everyone who walks through their doors.

The role of a Server at Red Robin is critical in delivering this mission. As a part of the Front of House service team, a Server plays a vital role in shaping the dining experience for every guest. This position requires more than just taking and delivering orders; it demands a genuine passion for hospitality, excellent communication skills, and an energetic personality that can engage and enhance the atmosphere. Servers utilize handheld technology to accurately take orders and ensure timely service of food and drinks. Each interaction with guests is an opportunity to provide personalized, attentive care that leaves a lasting positive impression. Alongside providing outstanding customer service, Servers are also ambassadors of the Red Robin brand, upholding the restaurant’s values through their friendly demeanor and commitment to making each visit enjoyable.

This role offers a competitive base pay of $21.30 per hour plus tips, providing an excellent earning potential in a fun and supportive environment. Servers benefit from flexible scheduling, allowing them to balance work with personal commitments effectively. Red Robin fosters career growth and development, with many current managers beginning their journey as hourly team members. Employees also enjoy valuable perks such as a 50% discount on Red Robin food and 25% off for their family members, referral bonuses, and access to additional compensation programs like the Employee Stock Purchase Plan after a year of service. Comprehensive benefits including health, vision, dental, accident, critical illness, and hospital indemnity insurance are also available to eligible employees aged 18 and above.

At Red Robin, the work atmosphere is electric and teamwork-driven, making it an ideal place for individuals who thrive in dynamic, people-focused environments. The company’s commitment to equal opportunity and an ongoing open application process emphasizes their dedication to talent and diversity in their workforce. If you are someone who enjoys being part of a community that values fun, connection, and personal growth, a Server position at Red Robin offers a rewarding career path with ample opportunities to shine and advance.

In summary, a career as a Server at Red Robin Gourmet Burgers and Brews is more than just a job; it’s a chance to be part of a vibrant team dedicated to making fresh, fun, and memorable dining experiences. With competitive pay, comprehensive benefits, and a supportive culture that values every team member, Red Robin remains a top choice for hospitality professionals seeking both professional growth and job satisfaction.

Job Requirements

  • must be 18 or older
  • ability to work flexible hours including weekends and holidays
  • excellent communication skills
  • ability to stand and walk for extended periods
  • basic math skills for handling payments
  • team-oriented mindset
  • willingness to learn and grow

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or food service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic proficiency with handheld technology
  • friendly and outgoing personality
  • ability to work flexible schedules

Job Duties

  • take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • provide excellent customer service
  • maintain knowledge of menu items and specials
  • assist with seating and greeting guests
  • handle guest requests and concerns professionally

Job Criteria

Experience

No experience required


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