Server/Cashier/Bartender FT (Eagles Landing) - Dual

This position is offered by a vibrant hospitality establishment that operates with a strong commitment to superior customer service and efficient food and beverage operations. The company is known for providing a welcoming atmosphere to its guests and maintaining strict adherence to safety and regulatory standards. As a part of the restaurant services team, the establishment emphasizes professionalism and dedication to guest satisfaction while ensuring compliance with all health, safety, and gambling regulations. The organization values team effort and individual responsibility in creating a positive dining and entertainment experience for its patrons.

The role being offered is a Food and Beverage Server position responsible for a variety of essential duties involving direct interaction with guests. Under the guidance of the Restaurant Services Supervisor, the server will obtain guest orders, ensure the responsible service of alcoholic beverages, deliver food, drinks, and merchandise, and handle financial transactions accurately. The role demands a high level of attention to detail, customer service skills, knowledge of menu items, and the ability to work in a fast-paced environment. The server must also be proficient in operating the Point of Sale (POS) system and complying with all company policies and procedures related to food and beverage service.

Key responsibilities include promoting positive customer relations by greeting customers warmly and creating a friendly atmosphere, taking and documenting orders efficiently, preparing and serving food and beverages according to standardized recipes while maintaining compliance with safety guidelines, and presenting accurate bills in a timely manner. The position also involves regular cleanliness and organization tasks such as maintaining the bar setup, washing glassware, cleaning shelves and counters, and ensuring the dining area is tidy throughout the shift.

Moreover, the server is entrusted with verifying the age and legitimacy of customers purchasing alcohol to ensure compliance with legal requirements and practicing responsible beverage service by assessing customers' consumption levels. Inventory management and preparation based on business volume, as directed by supervisors, also form an essential part of the role. The candidate must be able to work independently while meeting stringent deadlines and maintaining excellent interpersonal communication and problem-solving skills.

This role is physical and requires the ability to stand for long periods, walk, bend, kneel, lift up to 50 pounds, and use fine motor skills. The work environment includes exposure to varied temperature conditions, noise, smoke, and public interaction. Evening, night, weekend, and holiday shifts are required, reflecting the dynamic and customer-focused nature of the hospitality industry. The position demands obtaining relevant certifications such as ABC safe alcohol server training and Responsible Beverage Service (RBS) certification, along with a background and drug/alcohol screening as part of the onboarding process. Overall, this server role is essential to the smooth operation of the restaurant's food and beverage services, ensuring guests receive timely, courteous, and responsible service that enhances their overall experience.