Server/busser

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development

Job Description

M.O.R. Enterprise, LLC dba Golden Corral, is a franchise organization operating under the well-known Golden Corral brand. Golden Corral is an established restaurant chain famous for its family-friendly environment, all-you-can-eat buffet style dining, and affordable pricing. This franchise promotes a welcoming and inclusive atmosphere ensuring guests enjoy a pleasurable and affordable dining experience. Working with Golden Corral offers a unique opportunity to be part of a nationally recognized brand known for quality food, excellent service, and a warm, hospitable environment. As a franchise, M.O.R. Enterprise, LLC takes pride in delivering the Golden Corral mission by upholding high standards in customer service, cleanliness, and operational excellence.

The role of Server at Golden Corral within M.O.R. Enterprise, LLC involves embracing the mission of making pleasurable dining affordable for every guest. The Server acts as the primary contact person for guests, ensuring satisfaction by delivering outstanding hospitality and maintaining professionalism at all times. Servers play a critical role in creating a positive dining experience through neat appearance, positive attitude, and courteous behavior.

A Server's core responsibility centers around hospitality which includes following the established Eight Steps of Service to fulfill guests' needs promptly and attentively. This involves creating a welcoming ambiance that encourages repeat visits, promoting teamwork by assisting fellow Servers, and being knowledgeable about new products and restaurant promotions. Operational excellence is also key where Servers must have a comprehensive understanding of product specifications, ensure accuracy in guest billing, handle opening and closing procedures, and perform side work duties effectively.

Another important aspect of the Server role is cleanliness and safety. Servers are responsible for adhering to cleanliness standards to meet or exceed local health regulations. They must follow correct bussing procedures and safe work practices to ensure a safe dining environment for themselves, co-workers, and guests. The position requires vigilance in reporting any equipment or facility issues to management promptly so that smooth operation is maintained.

Overall, the Server position is geared towards energetic and friendly individuals who are committed to hospitality and operational excellence. The work atmosphere encourages maintaining a positive outlook, showcasing enthusiasm, and engaging with guests and team members collaboratively. This role is suited for candidates who thrive in fast-paced environments, enjoy working with people, and are eager to contribute to a successful restaurant team that prioritizes customer satisfaction and quality service. Employment at this Golden Corral franchise offers an opportunity to grow within the restaurant industry and be part of a reputable brand known for its dedication to affordable and enjoyable dining experiences.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Strong customer service skills
  • Ability to work collaboratively in a team environment
  • Must be punctual and reliable
  • Ability to follow instructions and restaurant policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service roles preferred
  • Ability to communicate clearly and professionally
  • Positive attitude and strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling transactions
  • Knowledge of food safety and sanitation practices

Job Duties

  • Ensure guest satisfaction by following the Eight Steps of Service
  • Promote a welcoming and inclusive environment
  • Attend to guests' needs and enhance their dining experience
  • Display enthusiasm and knowledge about products and promotions
  • Assist other Servers to ensure excellent service
  • Understand product specifications and ensure accurate billing
  • Perform opening, closing, and side work duties
  • Report equipment and facility issues to management
  • Follow correct table bussing procedures
  • Adhere to safe work practices
  • Maintain cleanliness standards in compliance with health regulations

Job Criteria

Experience

Entry Level (1-2 years)


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