
Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee Discounts
FREE gameplay
Job Description
Topgolf Entertainment Group is a leader in the sports and entertainment industry, renowned for creating unique and engaging experiences that combine technology, sports, and entertainment. With locations across the United States and around the world, Topgolf offers a dynamic and lively environment where people come together to play, celebrate, and connect. This fast-growing company is more than just a venue; it is a community dedicated to bringing fun and memorable experiences to guests of all ages. The Greensboro, North Carolina location is part of this vibrant network, providing a welcoming space that blends golf, entertainment, food, and social connection under one roof.
Topgolf is actively seeking enthusiastic and energetic individuals to join their team as Bay Hosts. This role is integral to delivering an exceptional guest experience by welcoming players, ensuring their needs are met, and enhancing their visit through thoughtful service and engagement. Bay Hosts act as the face of Topgolf, embodying the brand’s core values of Fun, One Team, Excellence, Courage, and Caring. They are responsible for creating an inviting atmosphere where players feel valued and entertained from the moment they arrive until the end of their session. This position offers competitive hourly wages, the potential for tips, and a variety of shifts including day, night, and weekends, making it an excellent opportunity for both part-time and full-time job seekers.
In the Bay Host role, you will greet guests with enthusiasm, introduce them to the many features of Topgolf, and provide personalized food and beverage recommendations tailored to enhance their experience. Maintaining a clean and organized bay area is crucial, as is collaborating closely with fellow playmakers to ensure smooth operations and a seamless customer journey. The work environment is fast-paced and popular, requiring a calm demeanor and the ability to manage multiple tasks efficiently. Physical stamina is important, as the role involves standing for long periods, lifting up to 50 pounds, and moving throughout the venue to attend to guests' needs.
Topgolf offers a wealth of benefits for eligible employees, including health, dental, and vision insurance, a 401(k) plan with company match, and access to a mental well-being platform. Additional perks include free gameplay, discounted food and retail items, and weekly meals for team members. Beyond tangible benefits, Topgolf fosters a supportive and inclusive workplace culture that values diversity and encourages career growth, with many team members advancing internally to higher-level positions. For those who thrive in vibrant, social, and service-oriented environments, Topgolf represents a unique opportunity to grow professionally while having fun and making a positive impact on guests' lives.
Topgolf is actively seeking enthusiastic and energetic individuals to join their team as Bay Hosts. This role is integral to delivering an exceptional guest experience by welcoming players, ensuring their needs are met, and enhancing their visit through thoughtful service and engagement. Bay Hosts act as the face of Topgolf, embodying the brand’s core values of Fun, One Team, Excellence, Courage, and Caring. They are responsible for creating an inviting atmosphere where players feel valued and entertained from the moment they arrive until the end of their session. This position offers competitive hourly wages, the potential for tips, and a variety of shifts including day, night, and weekends, making it an excellent opportunity for both part-time and full-time job seekers.
In the Bay Host role, you will greet guests with enthusiasm, introduce them to the many features of Topgolf, and provide personalized food and beverage recommendations tailored to enhance their experience. Maintaining a clean and organized bay area is crucial, as is collaborating closely with fellow playmakers to ensure smooth operations and a seamless customer journey. The work environment is fast-paced and popular, requiring a calm demeanor and the ability to manage multiple tasks efficiently. Physical stamina is important, as the role involves standing for long periods, lifting up to 50 pounds, and moving throughout the venue to attend to guests' needs.
Topgolf offers a wealth of benefits for eligible employees, including health, dental, and vision insurance, a 401(k) plan with company match, and access to a mental well-being platform. Additional perks include free gameplay, discounted food and retail items, and weekly meals for team members. Beyond tangible benefits, Topgolf fosters a supportive and inclusive workplace culture that values diversity and encourages career growth, with many team members advancing internally to higher-level positions. For those who thrive in vibrant, social, and service-oriented environments, Topgolf represents a unique opportunity to grow professionally while having fun and making a positive impact on guests' lives.
Job Requirements
- Must be of legal age to serve alcohol where required by law
- ability to lift and move items up to 50 pounds
- willingness to stand and walk for most of the shift
- ability to perform active physical tasks
- demonstrate endurance for long shifts and fast-paced environment
- availability to work flexible shifts including days, nights, and weekends
Job Qualifications
- Previous experience serving food and beverages in a restaurant or hospitality setting
- ability to maintain a positive attitude in a fast-paced environment
- excellent customer service and communication skills
- ability to work effectively as part of a team
- strong multitasking and organizational skills
- ability to thrive under pressure and during busy periods
Job Duties
- Welcome players to their bays with energy and enthusiasm
- connect guests with the features and offerings at Topgolf
- provide outstanding food and beverage recommendations
- take orders quickly and accurately
- maintain clean and organized bay areas by clearing tables and refilling drinks
- collaborate with fellow playmakers to ensure excellent guest experiences
- adhere to safety and sanitation standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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