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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Employee wellness programs
Job Description
Our establishment is a distinguished hotel known for providing exceptional hospitality and top-tier services to our guests. Situated in a thriving location, our hotel caters to a diverse clientele ranging from business travelers to vacationing families. We are committed to maintaining high standards of comfort, cleanliness, and customer service across all departments. The property features various amenities including an elegant bar area where guests can unwind and enjoy a wide selection of beverages and light food offerings in a welcoming atmosphere. Our mission is to create memorable guest experiences by focusing on personalized service, attention to detail, and a warm... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in bartending or hospitality preferred
- Ability to interact politely and professionally with guests and staff
- Knowledge of relevant health and safety regulations
- Physical capability to lift and carry up to 30 pounds
- Availability to work various shifts including nights and weekends
- Attention to detail and strong organizational skills
- Good communication skills
- Ability to work under pressure and in a fast-paced environment
- Willingness to assist in other hotel departments when required
Job Qualifications
- High school diploma or equivalent
- Previous experience as a bartender or in a related hospitality role preferred
- Basic knowledge of beverage preparation and food safety standards
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Knowledge of health and safety regulations related to food and beverage service
- Customer service oriented mindset
- Ability to work flexible shifts including evenings, weekends, and holidays
- Physical ability to lift 30 pounds and perform manual tasks
- Team player with a positive attitude
Job Duties
- Arrive to work on time and give advance notice when absence is anticipated
- Wear proper uniform and always have on your name tag
- Make yourself available to employees and guests at all times
- Relate to employees and guests in a respectful manner
- Communicate with sensitivity and tact
- Take the initiative to speak to a guest before they speak to you
- Acknowledge guests with eye contact and a greeting
- Offer assistance to guests
- Always try to be one step ahead of them in meeting their needs
- Keep all storage areas neat and clean
- Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards
- Wash hands frequently
- Be aware of all city, state and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served
- Verify age prior to serving alcoholic beverages to any guests
- Monitor guest intoxication to determine if a guest needs to be cut off
- Prepare all beverages
- Serve all beverage and food orders
- Deliver any room service orders to the guest room
- Secure payment for all orders
- Maintain accuracy in handling cash
- Responsible for the cash drawer and balancing shift report
- Know how to handle money and make change correctly
- Get guest room numbers to prevent non-payment
- Keep all beverages and supplies stocked and fresh
- Take inventory of beverage supplies
- Inform management of your supply needs
- Help other employees when needed
- Refer guest requests or concerns to the appropriate department
- Report pertinent information to the next shift orally and in log books
- Be part of the hotel security team and report potential hazards to management
- Investigate alleged injuries which occur on the premises in the absence of the manager
- Complete incident or accident reports as required
- Know where gas, electric, water cut off, and breakers are located
- Know location of emergency lights
- Lift 30 pounds, bend, stoop, and go up and down stairs
- Seek assistance if unable to lift or move over 30 pounds
- Perform all duties assigned by manager
- Assist in short-staffed areas as required
- Undergo screening before performing additional duties
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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