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Server, Willow & Ivy at The Lenox

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $6.75
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Disability insurance
401k plan
Paid vacation
Paid sick time
Free Meals
Discounted parking

Job Description

The Lenox Hotel is a prestigious, independently owned hotel located in the heart of Boston's Back Bay neighborhood, a vibrant area known for its historic architecture and cultural charm. Established in 1900, The Lenox has grown to be a trusted landmark for travelers seeking comfort, character, and genuine hospitality. This distinguished hotel combines old-world elegance with modern conveniences, creating an inviting atmosphere that makes every guest feel at home. The Lenox prides itself on delivering exceptional experiences through its dedicated staff, and its three distinct restaurant outlets and banquet facilities add to the richness of the guest experience.

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Job Requirements

  • At least one year of experience as a server or bartender (restaurant or hotel)
  • Basic math skills
  • Strong people skills
  • Ability to work in a fast-paced environment
  • Experience with POS systems is a plus
  • Ability to work evenings, weekends, and holidays
  • Multilingual skills are a plus
  • Banquet or catering experience is a bonus

Job Qualifications

  • At least one year of experience as a server or bartender (restaurant or hotel)
  • A solid understanding of food, wine, beer, and cocktails
  • Strong people skills and a natural, respectful way with guests
  • Comfort working in a fast-paced environment
  • Basic math skills and attention to detail
  • Experience with Toast or similar POS systems is a plus
  • Banquet or catering experience is a bonus
  • Multilingual skills are a plus
  • Availability to work evenings, weekends, and holidays

Job Duties

  • Welcome guests and help set the vibe for a great dining experience
  • Talk comfortably about menu items, specials, and drink pairings
  • Take accurate orders and deliver attentive, friendly service
  • Keep service areas, tables, and stations clean and organized
  • Complete opening and closing side work
  • Serve alcohol responsibly and follow all safety guidelines
  • Handle cash and POS transactions accurately
  • Jump in to help teammates and handle guest requests with a positive attitude

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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