Server, Willow & Ivy at The Lenox

The Lenox Hotel is a prestigious, independently owned hotel located in the heart of Boston's Back Bay neighborhood, a vibrant area known for its historic architecture and cultural charm. Established in 1900, The Lenox has grown to be a trusted landmark for travelers seeking comfort, character, and genuine hospitality. This distinguished hotel combines old-world elegance with modern conveniences, creating an inviting atmosphere that makes every guest feel at home. The Lenox prides itself on delivering exceptional experiences through its dedicated staff, and its three distinct restaurant outlets and banquet facilities add to the richness of the guest experience.

Within The Lenox, the Willow & Ivy restaurant represents a fresh, refined take on New England-inspired American cuisine. Under the guidance of Executive Chef Daniel Kenney, Willow & Ivy offers guests an exceptional dining atmosphere that is both contemporary and welcoming. The restaurant is part of a diverse portfolio that includes Sweeney’s on Boylston, a lively Irish-inspired pub, and The Irving, an intimate cocktail bar with vintage charm. Together, these venues ensure a wide range of culinary and social experiences for visitors and locals alike.

The role of Server at Willow & Ivy is far more than just taking orders; it is about crafting a warm and inviting atmosphere where guests can relax, enjoy high-quality cuisine, and receive attentive service. As a server, you will play an integral role in setting the tone for the dining experience. You will welcome guests with a smile, engage with them about the menu and beverage options, and deliver a personalized, friendly, and efficient service. The position demands an enthusiastic individual who thrives in a fast-paced, team-oriented environment and who is passionate about food, drink, and hospitality.

This is a unique opportunity to join a historic hotel with a rich tradition of hospitality excellence. As part of The Lenox team, you become part of a larger story that spans decades, serving a varied clientele ranging from frequent travelers to local patrons. This position offers an excellent environment to grow your knowledge of food and beverages, enhance your customer service skills, and work alongside a talented, supportive team. The Lenox’s commitment to its employees is reflected in its supportive culture, focus on professional development, and comprehensive benefits package.