Server- Willoughby Store

Job Overview

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Compensation

Hourly
Range $10.00 - $16.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and development programs

Job Description

Our establishment is a reputable dining venue dedicated to providing exceptional guest experiences through attentive and personalized service. As a well-established restaurant, we pride ourselves on creating a warm and welcoming atmosphere where guests feel valued and comfortable from the moment they are seated until their departure. Our commitment to quality, both in menu offerings and service standards, positions us as a preferred dining destination for a diverse clientele. We prioritize excellence in every aspect of our operations, from maintaining a clean and aesthetically pleasing environment to ensuring timely and accurate food preparation and delivery.

The Server role is essential to our guest service team, responsible for facilitating a seamless dining experience. This position entails greeting guests promptly, ensuring that each table is clean, correctly set up, and ready for new patrons. Servers attentively assist guests by providing knowledgeable recommendations about menu items, helping them make informed choices tailored to their preferences. The ability to deliver prompt service, manage multiple tables efficiently, and maintain a cheerful and courteous demeanor is crucial. Serving not only encompasses taking and delivering orders but also includes monitoring guests’ needs throughout their meal to enhance satisfaction and address any concerns immediately. Our Servers play a pivotal role in reinforcing the positive impression of our restaurant by upholding high standards of professionalism and hospitality. This role is ideal for individuals passionate about customer service, able to thrive in a dynamic environment, and committed to contributing to the overall success of the dining experience.

Job Requirements

  • ability to work flexible hours including evenings, weekends, and holidays
  • physically able to stand and walk for extended periods
  • basic math skills for handling transactions
  • food handler certification preferred
  • ability to work well in a team environment

Job Qualifications

  • high school diploma or equivalent
  • previous experience as a server or in customer service preferred
  • excellent communication and interpersonal skills
  • ability to memorize menu items and specials
  • strong multitasking and organizational skills
  • friendly and approachable personality

Job Duties

  • ensure guests are seated at clean and correctly set up tables
  • provide prompt attention to guests
  • assist guests in ordering their food with thorough knowledge of menu items
  • ensure orders are promptly prepared and served
  • clean tables and prepare them for the next guests
  • maintain a cheerful and courteous demeanor throughout service
  • monitor guests' needs during their dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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