Saucy Brew Works logo

Server / Wait Staff

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Meal allowance
Retirement Plan
Paid training

Job Description

Saucy Brew Works Ohio City is a vibrant brewery and restaurant located in the heart of Ohio City, Cleveland. Known for its innovative craft beers and dynamic food menu, Saucy Brew Works has established itself as a highly popular destination for both locals and visitors seeking an exceptional dining and drinking experience. The company prides itself on quality, community engagement, and creating a welcoming atmosphere where patrons can enjoy great food and drinks while making memorable moments. With a focus on craft beer culture and excellent customer service, Saucy Brew Works offers a lively and inclusive setting supported by a team passionate about the brewing craft and hospitality. This establishment operates as a bustling bar and restaurant that delivers an energetic vibe, enhanced by knowledgeable staff who are dedicated to providing a high standard of service.

The role of Server at Saucy Brew Works Ohio City is critical in ensuring patrons receive food and beverage services in a friendly, efficient, and professional manner. Reporting directly to the Bar Manager and General Manager, the Server is a pivotal part of maintaining a positive customer experience through attentive service and detailed knowledge of the menu and beverage offerings. Responsibilities include greeting patrons, assisting with seating, accurately taking orders, and skillfully handling beverage preparation including mixed drinks. Servers are expected to have thorough knowledge of the wine and beer selections and comply strictly with state liquor regulations while also managing payment transactions accurately. Beyond order taking and serving, this role entails maintaining cleanliness, resolving customer issues, and supporting the team during busy periods to deliver seamless service. Given the fast-paced environment of both the brewery and restaurant, servers must exhibit strong organizational skills, flexibility to manage changing priorities, and a commitment to excellent customer care. This role is ideal for candidates seeking employment in a dynamic hospitality setting, with opportunities to engage with a diverse clientele and develop expertise within a renowned craft brewery environment. The position demands a professional demeanor, excellent communication skills, and the ability to work collaboratively within a team-oriented culture. Saucy Brew Works Ohio City aims to foster a work atmosphere where employees feel valued, supported, and motivated to contribute to the company’s continued success in the craft brewing and restaurant industry.

Job Requirements

  • High school diploma or equivalent required
  • previous experience in a bar or restaurant setting preferred
  • strong knowledge of beverage preparation and state liquor laws
  • ability to stand and walk for extended periods
  • ability to lift, push, and carry up to 50 pounds
  • excellent interpersonal and communication skills
  • availability to work flexible hours including nights and weekends
  • ability to maintain a professional demeanor
  • strong organizational and multitasking capabilities
  • capable of handling fast-paced environment

Job Qualifications

  • Previous experience in a bar setting preferred
  • thorough knowledge of wines and beers served in bar
  • skilled in mixed drink preparation and techniques
  • thorough knowledge of state liquor regulations and ability to identify when a patron has reached alcohol limit
  • strong organizational skills
  • ability to manage priorities and workflow
  • versatility and flexibility
  • willingness to work with changing priorities
  • excellent customer service skills
  • good judgement and ability to make timely and sound decisions
  • professional appearance and demeanor
  • effective communication skills with diverse populations

Job Duties

  • Greets patrons upon arrival
  • assists with seating as needed
  • presents menus and wine lists to patrons and describes daily specials
  • takes food and beverage orders accurately and courteously
  • inputs tickets for food items and runs orders from wait kitchen staff
  • maintains knowledge of and abides by state liquor regulations
  • verifies legal drinking age as needed
  • makes drinks for patrons using proper recipes and glassware
  • serves drinks or prepares for wait staff
  • reviews food order for accuracy and presentation prior to delivery
  • coordinates with kitchen staff to rectify deficiencies
  • refills patrons’ beverages as requested
  • monitors patrons during meals
  • operates cash register and manages daily sales transactions
  • receives payment and makes change
  • clears and resets tables and bar area
  • prepares bar mixes and garnishes prior to opening
  • stocks bar with necessary items including glassware, beer, liquor, mixes, and non-alcoholic beverages
  • maintains thorough knowledge of beverage selections and menu items
  • upholds cleanliness and sanitation standards
  • performs closing clean-up duties
  • resolves patron problems and complaints
  • answers phone courteously
  • assists other staff members to ensure optimum service
  • performs other duties assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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