Server - Vitale

The Ritz-Carlton is a renowned luxury hotel brand operating under the umbrella of Marriott International, one of the world's leading hospitality companies. Committed to delivering exceptional service and creating memorable experiences, The Ritz-Carlton is a leader in the luxury hospitality market with over 100 award-winning properties worldwide. This prestigious brand is recognized for adhering to the highest standards in guest care, comfort, and service, making it an employer of choice for those passionate about hospitality. The company fosters an inclusive and supportive work environment that values diversity and cultural richness, encouraging creativity, thoughtfulness, and compassion among its associates. The Ritz-Carlton's culture is built on a strong foundation of gold standards, including an Employee Promise, Credo, and Service Values, which guide every team member in their daily responsibilities to provide gracious and thoughtful service.

This particular role is a Food and Beverage Server position located at The Ritz-Carlton property on Central Florida Parkway, Orlando, Florida. It is a full-time, non-management position that plays a crucial role in ensuring guests receive top-tier dining experiences. The role involves directly interacting with guests to serve food courses and alcoholic beverages, setting tables according to event type and service standards, and handling various guest inquiries regarding menu selections. Communication with the kitchen and other staff members is essential to manage orders, special dietary needs, and guest requests efficiently. The server is responsible for ensuring the cleanliness and organization of the work area while adhering to all safety and security policies.

Beyond the basic duties, the server is expected to uphold the Ritz-Carlton's gold standard service by welcoming guests warmly, anticipating their needs, and ensuring overall guest satisfaction. This includes tasks such as recording transactions accurately, checking in with guests throughout their meals, and managing payment processing. The position requires physical stamina to stand or walk for extended periods and the ability to move and handle items safely. The Ritz-Carlton encourages team collaboration, professionalism, and continuous learning, providing a supportive environment where associates can grow and thrive. The job offers the opportunity to be part of a globally recognized luxury brand, committed to excellence and personal development.