Server - Vida

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Benefits

competitive pay

Tips

Opportunities for advancement

inclusive work environment

Employee Discounts

Training and development programs

supportive team culture

Job Description

Founded in 1997 by Mike Cunningham, Cunningham Restaurant Group (CRG) has grown from a single establishment in Brownsburg, Indiana, into a thriving tri-state restaurant group boasting forty restaurants and eighteen unique concepts. CRG is known for its steady expansion and innovation, all while maintaining a strong commitment to making a positive impact on the local communities in which it operates. Through its diverse culinary offerings and dedication to excellence, CRG has established itself as a leader in the hospitality industry, consistently delivering memorable dining experiences to its guests. The company values core principles such as Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity, fostering an inclusive work environment where diversity is embraced and every team member is valued and respected.

As a Server at Cunningham Restaurant Group, you will play a vital role in creating exceptional dining experiences by ensuring guests receive attentive and friendly service from the moment they arrive until their departure. This full-service role demands a high level of professionalism and a keen attention to detail, as you will be responsible for accurately taking and managing orders, serving food and beverages in a timely manner, and maintaining the overall cleanliness and organization of the dining area. Additionally, servers at CRG are encouraged to promote menu specials and upsell additional items to enhance the guest experience and contribute to the restaurant's success.

This position is ideal for individuals who thrive in fast-paced, high-pressure environments and are passionate about delivering outstanding customer service. Candidates with previous upscale dining experience will find this opportunity especially rewarding, as the company prioritizes excellence and knowledge of fine dining traditions, including wine and spirits. Flexibility to work evenings, weekends, and holidays is essential given the nature of the restaurant industry. CRG offers competitive pay including tips, and opportunities for growth and advancement within its expanding group of restaurants. Joining CRG means becoming part of a diverse and supportive team committed to success and continuous improvement in every aspect of the guest experience. Servers provide the first and lasting impression of CRG’s hospitality, making this role both challenging and highly rewarding for those dedicated to outstanding service.

Job Requirements

Must be able to lift trays of food and beverages
Ability to stand, walk, and carry trays for extended periods
Ability to bend, stoop, and reach as necessary
Flexibility to work evenings, weekends, and holidays

Job Qualifications

Previous upscale dining service experience preferred
Excellent communication and interpersonal skills
Strong attention to detail and commitment to a high level of service excellence
Ability to work in a fast-paced and high-pressure environment
Team player with a positive attitude
Flexibility to work evenings, weekends, and holidays
Knowledge of wine and spirits is a plus

Job Duties

Greet guests warmly and make them feel welcome
Assist guests with menu selections and provide detailed information about food and beverage offerings
Ensure prompt and courteous service throughout the meal
Address customer inquiries, concerns, or special requests with professionalism and enthusiasm
Accurately take food and beverage orders from guests
Input orders into the Point of Sale system
Double-check orders for accuracy before submitting them to the kitchen
Coordinate special requests and dietary restrictions with kitchen staff
Serve food and beverages promptly according to presentation standards
Perform tableside tasks such as wine presentations, bread and oil service, and water service
Promote additional items such as wine pairings, specialty cocktails, or dessert selections
Monitor guests' needs by refilling drinks, clearing plates, and providing additional items as requested
Ensure all meals are served with appropriate condiments and accompaniments
Set up and clean tables before and after guest use
Maintain a clean, well-stocked, and organized dining area
Assist with restaurant cleanliness including dishwashing and cleaning tasks as needed
Collaborate effectively with kitchen staff, bartenders, and other servers to ensure efficient restaurant operations
Communicate guest feedback and special requests to team members
Promote daily specials, desserts, and beverages to increase sales
Suggestively sell additional items or upgrades to enhance guest experience
Adhere to all health and safety guidelines including food safety regulations
Follow company policies on alcohol service and guest conduct
Handle cash and credit card transactions accurately and securely